Screen remain off after returning from suspend

Bug #1001315 reported by Mayank Suman
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

This bug occured :-
When my Dell N5010 got suspended on battery. After sometime I connected AC adapter and then pressed power button to wake up my system. The screen remained black.

affects: ubuntu → pm-utils (Ubuntu)
Revision history for this message
Mayank Suman (mayanksuman) wrote :

I have also installed 'laptop-mode-tools' for battery management. Is 'laptop-mode-tools' causing the problem?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pm-utils (Ubuntu):
status: New → Confirmed
Revision history for this message
cengopon (pognonec) wrote :

To try to fix that regresion, I tryed the proposed solution:
http://thecodecentral.com/2011/01/18/fix-ubuntu-10-10-suspendhibernate-not-working-bug
But to no avail on my Dell Inspiron N5010 Ubuntu 12.04 (while suspend worked fine on 11.10).

Revision history for this message
Mayank Suman (mayanksuman) wrote :

found this solution from "man pm-suspend"

On some hardware putting the video card in the suspend state and
       recovering from it needs some special quirk handling. With the
       --quirk-* options of the pm-suspend and pm-suspend-hybrid commands you
       can select which quirks should be used.

       If pm-suspend, pm-hibernate, or pm-suspend-hybrid are invoked without
       any commandline parameters, they will try to grab the correct quirks
       from the internal quirk database.

       --quirk-dpms-on
           This option forces the video hardware to turn on the screen during
           resume. Most video adapters turn on the screen themselves, but if
           you get a blank screen on resume that can be turned back on by
           moving the mouse or typing then this option may be useful.

Revision history for this message
Mayank Suman (mayanksuman) wrote :

My video card is of ATI Radeon 5400 series model and my laptop model is Dell Inspiron n5010.

Revision history for this message
citosid (abraham-sustaita) wrote :

Have anyone found any solution?

This is also affecting me. But in my case not only when I woke up from suspend, also when it goes back from the black screensaver.

Revision history for this message
Mayank Suman (mayanksuman) wrote :

Please give information about your system(model and ubuntu version) and graphics card.

Run uname -a & post it....

Revision history for this message
Eric Kelly (eric-kelly85) wrote :

I am having the same issue with a Dell N5010.

Linux noname 3.5.0-15-generic #23-Ubuntu SMP Mon Sep 24 20:37:06 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
penalvch (penalvch) wrote :

Mayank Suman, could you please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 1001315

affects: pm-utils (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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