keeps asking me for password and failing authentication

[jayne taylor]

i have been trying to set up aol but failing miserable, have downloaded empathy and installed my login detail, all are correct but i keeps failing my password which is correct. unable to get aol up and running on ubuntu

trying to add aol chat but programme wont run thinking this may be a no go area. can you help

jayne

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic-pae 3.0.20
Uname: Linux 3.0.0-16-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Fri May 18 00:06:56 2012
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Brian Curtis (bcurtiswx)]

Thanks for your bug report and helping to make Ubuntu better. This issue is in telepathy-haze since it's a connection problem with AOL/AIM.

[Bilal Shahid (s9iper1)]

Thanks for taking time in filing the bug to make ubuntu better.
1) can you reproduce this bug ?
2) if so than please define the steps to reproduce it ?

[Launchpad Janitor (janitor)]

[Expired for telepathy-haze (Ubuntu) because there has been no activity for 60 days.]