Use apport when filing bugs on 20.04 desktop
Bug #1874579 reported by
Pierre Equoy
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Bugit |
New
|
High
|
Pierre Equoy | ||
| OEM Priority Project |
Confirmed
|
Medium
|
Yuan-Chen Cheng | ||
Bug Description
OEM engineering team made some changes in apport that landed in focal (20.04) desktop.
When filing a bug on a 20.04 desktop PC, qabro should attach the output of:
$ sudo -E oem-getlogs [-c CASE_ID]
(which should be a `apport.gz` file) instead of running sosreport.
Since apport is currently not supported on Ubuntu Core, we need to keep using sosreport when filing bugs on Ubuntu Core.
An alternative solution would be to use the oem-getlogs script from within qabro. This would use apport hooks only, not apport-cli directly, so it *might* work, but it needs to be investigated.
| Changed in qabro: | |
| assignee: | nobody → Pierre Equoy (pieq) |
| milestone: | none → 0.13 |
| Changed in oem-priority: | |
| importance: | Undecided → High |
| status: | New → Confirmed |
| tags: | added: oem-priority |
| Changed in oem-priority: | |
| importance: | High → Medium |
| assignee: | nobody → Yuan-Chen Cheng (ycheng-twn) |
Revision history for this message
| Kai-Heng Feng (kaihengfeng) wrote | #1 |
| Changed in qabro: | |
| milestone: | 0.13 → 0.14 |
| description: | updated |
| Changed in qabro: | |
| milestone: | 0.14 → 0.15 |
| importance: | Undecided → High |
| Changed in qabro: | |
| milestone: | 0.15 → 0.16 |
| tags: | added: hard |
| tags: | removed: hard |
| tags: | added: hard |
| Changed in qabro: | |
| milestone: | 0.16 → 0.17 |
| Changed in qabro: | |
| milestone: | 0.17 → 0.18 |
| Changed in bugit: | |
| milestone: | 1.0 → 1.1 |
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Please consider attach logs directly to the bug report, so we can view the logs in browser directly, avoid additional manual steps.