Thumbnails has disappear

[Filipe]

Hi. I moved the Basenji folder and now all thumbnails (including the Basenji ones, like 'Add volume' button image) has disappear. All of the images was replaced by a red X. What can I do to solve this problem?

I'm using Windows XP.

Thank you.

[Patrick Ulbrich (pulb)]

Hi,

icons are located in the "Data" folder so make sure this folder is located in the same folder that contains the Basenji executable .
On windows thumbnails are stored in the users application data folder (somewhere in C:\Documents and Settings\"User Name"\). If you move Basenji to a different computer, this folder must be copied as well.

Please let me know if the problem still persists.

[Filipe (filipepl-deactivatedaccount)]

No, it's in the same computer. And I moved the "Basenji" folder. I never removed or moved any file from there.

[Patrick Ulbrich (pulb)]

Please check if you have the folders 16, 24, 48 in data\themes\Tango and check if these folders contain icons.
Please also remove and re-install gtk# (the installer bundled with the download).

[Filipe (filipepl-deactivatedaccount)]

Yes, I have that folders and all of them contains .png images.
I also tried to remove and re-install gtk# but it didn't solve the problem.

But Basenji works fine, so I don't bother you more with this. My computer is very old, and the problem may be caused by that.

[Patrick Ulbrich (pulb)]

Did you try to extract the original basenji archive and run the program from there? Is the new location on a network share or does the path contain exotic letters?

[Filipe (filipepl-deactivatedaccount)]

Sorry for the delay. Yes, the path for Basenji folder contains "exotic letters": 'ç' and 'õ'...

[Patrick Ulbrich (pulb)]

Ok, the problem is that windows paths are in Windows-1252 char encoding and GTK uses UTF-8 char encoding. I'm not sure how to fix this yet but in the meantime you can make sure that your path to Basenji contains ascii characters only.

[Filipe (filipepl-deactivatedaccount)]

Hum, ok, thank you!!