Banshee won't sync my music with my Sansa Clip+

Bug #876273 reported by Chris Cowan
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Banshee
New
Medium
banshee (Ubuntu)
Triaged
Undecided
Unassigned

Bug Description

Just upgraded to 11.10 the other day, and decided to try out the Banshee media player as it seems to be the default. (Used to use Rhythmbox, which worked pretty well.) When I plug in my Sansa Clip+, Nautilus opens it up like a flash drive as it usually does (with the media player icon), and it's detected by Banshee as "Rockbox Device". I have Rockbox on it, however, Rockbox currently doesn't support USB mode on the Clip+, so I always have it booted in the original Clip+ firmware when I have it hooked to my computer.

Banshee lets me see the music I have on it, and I can play music from it fine, however if I set it so I sync my entire music collection to it, and then hit sync, a little progress bar appears at the bottom right of the screen going back and forth, never accomplishing anything. There's a red X button near the progress bar, and if I hit it, I get "This operation is still performing work. Would you like to stop it?" with Continue and Stop buttons. If I hit stop, it will say "Stopping..." above the progress bar, and the red X will become greyed out, but nothing ever changes after that. I can hit the disconnect button to eject my media player, and that works successfully, but the progress bar still sits there saying "Stopping...".

If I try to close Banshee while the progress bar is still going back and forth, I get this window: http://i.imgur.com/XNyOJ.png

Revision history for this message
Chris Cowan (macil) wrote :

If I run banshee with the --debug option, I get the following output immediately when I hit sync:

[19 Debug 01:46:31.830] Starting DAP sync
[19 Debug 01:46:31.840] Starting
[19 Debug 01:46:31.939] Ending DAP sync
[19 Debug 01:46:32.432] Starting DAP sync
[19 Debug 01:46:32.436] Ending DAP sync
[19 Debug 01:46:32.724] Starting DAP sync
[19 Debug 01:46:32.729] Ending DAP sync

Changed in banshee (Ubuntu):
status: New → Triaged
Changed in banshee:
importance: Unknown → Medium
status: Unknown → Incomplete
Changed in banshee:
status: Incomplete → New
Revision history for this message
Mike Rice (dolo724) wrote :

I have the same error, but with slightly different circumstances. Using Banshee 2.4.1 on xubuntu 12.04.02 (which I keep updated). I use gigolo 0.4.1 to connect my ipod touch (2nd gen IOS 4.2.1) and it looks like all is updating fine, but doesn't end. The image he gives on imgur is spot on.

But, thanks for all your hard work and fine products! I do like Banshee.

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