Ubiquity-Installer-Slideshow should link to local support-communities

Bug #601888 reported by UbuntuFlo
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Baltix
New
Undecided
Unassigned
ubiquity-slideshow-ubuntu (Ubuntu)
Triaged
Wishlist
Unassigned

Bug Description

Binary package hint: ubiquity-slideshow-ubuntu

The last slide of the Ubuntu-Installer-Slideshow shows two URL linking to ubuntu.com (see http://people.ubuntu.com/~dylanmccall/ubiquity-slideshow-ubuntu/ubuntu/slides/documentation.html).

In my humble opinion it would be much more helpful, if the URL refered to the corresponding native-language supporting-website instead of linking to ubuntu.com. There are a lot of people who are not able to speak, read or understand English very well.

Linking to the respective native-language supporting-website (e.g. for German users the slide should link to wiki.ubuntuusers.de and forum.ubuntuusers.de), the non-english-speaking user should get a much better support – thus feeling "at home" instantly.

Even in the 21st century language is a big barrier for a lot of people worldwide. People installing Ubuntu and stumbling over those avoidable annoyance won't get frustrated from the beginning.

The above mentioned surely applies for all other languages associated with a supporting forum/wiki.

UbuntuFlo (ubuntuflo)
summary: - Ubiquity-Installer-Slideshow should link to local support-communities
+ [Wishlist] Ubiquity-Installer-Slideshow should link to local support-
+ communities
Revision history for this message
Dylan McCall (dylanmccall) wrote : Re: [Wishlist] Ubiquity-Installer-Slideshow should link to local support-communities

Hi!

I definitely see where you are coming from here, and I'd love to help get this right. However, we are reluctant to put links to things that are not _directly_ connected with the Ubuntu project in the slideshow. First of all, that means translations conveying different meaning from source text, which can create a bit of a mess. And, if those links change, we're toast ;)

We have to remember that websites are (sadly) fallible, but ubuntu.com (being directly connected) has a life about as long as Ubuntu itself. Slightly less of an issue for Maverick, but it is a big one for any LTS especially.

The idea is that ubuntu.com/support can lead you to language-specific support and loco teams, so it's a nice overview to start with. It's also a link that somebody can write down, go to later and understand what it's all about.

I have always kind of assumed that ubuntu.com was in a good state with regards to localization. A website can detect that stuff really easily with the Accept-Language request header. I tried changing my preferred language in Firefox and start.ubuntu.com figured it out nicely, but ubuntu.com didn't change at all. Eek!

Personally, I think the better long-term approach would be if ubuntu.com did localization, at least for this section…

Revision history for this message
Dylan McCall (dylanmccall) wrote :

Okay, thanks to some quick help on IRC, I will be keeping an eye on this:

https://blueprints.edge.launchpad.net/ubuntu-website/+spec/website-localization

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity-slideshow-ubuntu (Ubuntu):
status: New → Confirmed
Changed in ubiquity-slideshow-ubuntu (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → Wishlist
summary: - [Wishlist] Ubiquity-Installer-Slideshow should link to local support-
- communities
+ Ubiquity-Installer-Slideshow should link to local support-communities
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