Printingproblem with HP 2575 with hpijs

[Johannes]

Binary package hint: hplip

Description: Ubuntu 9.10
Release: 9.10

hplip:
  Installiert: 3.9.8-1ubuntu2

What did I do:
 I printed a file from Firefox and evince on a HP photosmart 2575 connected via usb 2.0, also tested when its connected via usb 1.1
Expected behavior:
 the file gets normally printed.
This happens:
 the first page ist prindet normaly, after that the printing stops for a while and i get a lot of messages (see below). After waiting a while (up to 10 minutes, depending on the file to print) the jobs finnishes normally.

Messages:
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
[...]
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo kernel: [ 802.841914] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo kernel: [ 802.842197] usb 1-3: usbfs: process 28934 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo kernel: [ 802.842231] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo kernel: [ 802.842572] usb 1-3: usbfs: process 28936 (hp) did not claim interface 1 before use
[...]
Nov 14 00:20:54 neo kernel: [ 802.844435] usb 1-3: usbfs: process 28941 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo kernel: [ 802.844489] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
[..]
Nov 14 00:20:54 neo kernel: [ 802.845680] usb 1-3: usbfs: process 28944 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo kernel: [ 802.846470] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
[...]
Nov 14 00:20:54 neo kernel: [ 802.859979] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:20:54 neo kernel: [ 802.860298] usb 1-3: usbfs: process 28957 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
[..]
Nov 14 00:20:54 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:20:54 neo kernel: [ 802.860705] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo kernel: [ 802.861072] usb 1-3: usbfs: process 28958 (hp) did not claim interface 1 before use
Nov 14 00:20:54 neo kernel: [ 802.861105] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
[..]
Nov 14 00:27:59 neo kernel: [ 1228.164226] usb 1-3: usbfs: process 22569 (hp) did not claim interface 1 before use
Nov 14 00:27:59 neo kernel: [ 1228.164263] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1022: bulk_write failed buf=0xbf9cf3c4 size=7680 len=-16: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 1389: unable to write data hp:/usb/Photosmart_2570_series?serial=MY59S221DK04B8: Device or resource busy
Nov 14 00:27:59 neo hp[20328]: io/hpmud/musb.c 725: invalid deviceid wIndex=1, retrying wIndex=100: Device or resource busy
Nov 14 00:27:59 neo kernel: [ 1228.166480] usb 1-3: usbfs: process 22570 (hp) did not claim interface 1 before use
Nov 14 00:27:59 neo kernel: [ 1228.166514] usb 1-3: usbfs: process 20328 (hp) did not claim interface 1 before use
[...]

and so on. the messages stop if when the job continues printing.

[Theodore Ts'o (tytso)]

I'm also seeing this exact problem with an HP 6310 printer. I wonder if it is related to Launchpad Bug #313504, as the HP6310 is also a multi-function device (scanner + flash card reader).

[Theodore Ts'o (tytso)]

Note: when this happens, you can very quickly burn a huge amount of space in /var/log. As in, 39 gigabytes in /var/log/daemon.log, /var/log/kern.log, /var/log/messages, and /var/log/syslog combined in just a couple of hours. I noticed this because my brand-spanking new SSD suddenly registered a huge amount of writes more than I was expected, and I started hunting to figure out what was going on....

As a result, people may be quite surprised when this happens to them.

[Till Kamppeter (till-kamppeter)]

Forwarded to the HPLIP upstream project, seems to be a problem of HP's CUPS backend.

[Frederic Leclercq (post-cabcalor)]

I have the same problem with my 6310 ... hope somebody could come up with an update!

[Frederic Leclercq (post-cabcalor)]

Is there anybody who managed to create a (temporary) workaround ? Thanks in advance! How can i downgrade the printer-drivers ?

[Johannes (thc-gangsta)]

im not sure, but if i print from okular it works better, then printing from the commandline with lp or from evince.

[Nicolas Piguet (npiguet)]

I have the exact same problem with the same printer. I was trying to print a photo from GIMP on Kubuntu 9.10. I noticed that something went wrong when I got a "Home partition is out of space" error dialog.

[Eivind Magnus Hvidevold (emh)]

I have this problem with HP 6310.

[Maciej Bęcławski (hakkatuka)]

HP 6310, same problem.

[Maciej Bęcławski (hakkatuka)]

My workraround is:
Go to System -> Administration -> Printing -> right-click on the printer -> Properties -> Device URI - Change... -> Connection (choose USB). I hope it helps.

[beat,schiess (beat-3faces)]

the same problem with hp photosmart 2570-series.
I change the Device URI to USB, now it work's!
Thks, Maciej

[Nicolas Piguet (npiguet)]

Ok so this seems to work for people on gnome, but I have no idea how to make this work on KDE. I couldn't find the way to change the connection to USB, as the previous posters mentionned.

Currently, my printer's URI looks like this:

hp:/usb/Photosmart_2570_series?serial=MY7293132V04DY

Can any of the people who got it working post the full working URI of their printer?

Otherwise, which configuration file is this URI stored into?

[Johannes (thc-gangsta)]

i found it in
/etc/cups/printers.conf

greatz

[Nicolas Piguet (npiguet)]

Thanks, but what does your working URI look like?

[Eivind Magnus Hvidevold (emh)]

usb://HP/Officejet%206300%20series?serial=...

I think that's the one that was working (I haven't used the printer in a while)

[Nicolas Piguet (npiguet)]

Finally, I got it working for me. I had to install Lucid-Gnome in VirtualBox, and setup the printer as described in this bug report, then copy the URI to my real machine. It turned out that those two URI use different drivers:

hpijs (doesn't work): hp:/usb/Photosmart_2570_series?serial=MY7293132V04DY
hpcups (works): usb://HP/Photosmart%202570%20series?serial=MY7293132V04DY&interface=1

So it seems that this specific problem is only tied to the hpijs driver, and that it is easily solved by using the hpcups driver instead

[gf (gf-interlinks-deactivatedaccount)]

Hello Johannes,
Thank you for submitting this bug and reporting a problem with the hplip package. You made this bug report in 2009 and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 482527
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]