Audience can't play any video or audio file

Bug #1443183 reported by rezk2ll
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Audience
New
Undecided
Unassigned

Bug Description

Hello ,
Always, when i try to open a media file " video or audio " whith Audience i get an error message
" Oops! Audience can't play this file !"
" No URI set"

here is an image of the error window : http://i.imgur.com/i1Hbelh.png

also i tried to figure out what's wrong by running it via terminal and i get the following

rezk2ll@local:~/Videos$ audience Stromae\ -\ carmen-UKftOH54iNU.mp4

(process:5546): Gtk-WARNING **: Locale not supported by C library.
 Using the fallback 'C' locale.

(audience:5546): Clutter-WARNING **: Locale not supported by C library.
Using the fallback 'C' locale.
[_LOG_LEVEL_INFO 23:46:37.048201] Application.vala:155: Audience version: 0.1
[_LOG_LEVEL_INFO 23:46:37.048519] Application.vala:157: Kernel version: 3.16.0-34-generic
[_LOG_LEVEL_DEBUG 23:46:37.322737] [Gtk] Connecting to session manager
[_LOG_LEVEL_DEBUG 23:46:37.365882] Settings.vala:158: Loading settings from schema 'org.pantheon.audience'
[_LOG_LEVEL_DEBUG 23:46:38.134156] DiskManager.vala:103: Check DVD media for: 96 GB Volume
[_LOG_LEVEL_FATAL 23:46:38.134552] [GLib-GIO] g_mount_get_default_location: assertion 'G_IS_MOUNT (mount)' failed
[_LOG_LEVEL_FATAL 23:46:38.134872] Audience will not function properly.
[_LOG_LEVEL_DEBUG 23:46:38.135178] DiskManager.vala:103: Check DVD media for: R��serv�� au syst��me
[_LOG_LEVEL_FATAL 23:46:38.135599] [GLib-GIO] g_mount_get_default_location: assertion 'G_IS_MOUNT (mount)' failed
[_LOG_LEVEL_FATAL 23:46:38.135836] Audience will not function properly.
[_LOG_LEVEL_DEBUG 23:46:38.136227] DiskManager.vala:103: Check DVD media for: 113 GB Volume
[_LOG_LEVEL_FATAL 23:46:38.136614] [GLib-GIO] g_mount_get_default_location: assertion 'G_IS_MOUNT (mount)' failed
[_LOG_LEVEL_FATAL 23:46:38.136857] Audience will not function properly.
[_LOG_LEVEL_DEBUG 23:46:38.526673] Audience.vala:834: Opening file:///home/rezk2ll/Videos/Stromae%20-%20carmen-UKftOH54iNU.mp4
[_LOG_LEVEL_WARN 23:46:38.692241] VideoPlayer.vala:109: Your GStreamer installation is missing a plug-in.
[_LOG_LEVEL_WARN 23:46:38.773707] PreviewPopover.vala:87: Your GStreamer installation is missing a plug-in.
[_LOG_LEVEL_WARN 23:46:39.034004] VideoPlayer.vala:243: gstplaybin2.c(5336): setup_next_source (): /GstPlayBin:playbin
[_LOG_LEVEL_INFO 23:46:39.161969] [Gtk] GtkDialog mapped without a transient parent. This is discouraged.
[_LOG_LEVEL_FATAL 23:46:46.398491] [GLib] g_str_has_prefix: assertion 'str != NULL' failed
[_LOG_LEVEL_FATAL 23:46:46.398900] Audience will not function properly.

Revision history for this message
rezk2ll (k2ll33d2) wrote :

fixed by installing ' ubuntu-restricted-extras '

Revision history for this message
David Hall (spotthehall) wrote :

Same here "No URI set".
Freya 0.3 32 bit
MacBook Dual-Core Intel® Core™2 CPU T7400 @ 2.16GHz

Revision history for this message
Geoffrey De Belie (computergeoffrey) wrote :

installing ubuntu-restricted-extras as per comment #1 solved this for me:
sudo apt-get install ubuntu-restricted-extras

Revision history for this message
zin (zdravko-nikolov) wrote :

I have ubuntu-restricted-extras installed the libdvdcss script but it doesn't open the DVD!

Revision history for this message
zin (zdravko-nikolov) wrote :
Download full text (4.5 KiB)

Here is the output:

zdravko@ThinkPad-X230:~$ audience

** (audience:12837): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-oNZXBIXQqU: Connection refused
[_LOG_LEVEL_INFO 12:50:46.681269] Application.vala:155: Videos version: 0.1.0.2
[_LOG_LEVEL_INFO 12:50:46.681439] Application.vala:157: Kernel version: 3.19.0-49-generic
[_LOG_LEVEL_DEBUG 12:50:46.694807] [Gtk] Connecting to session manager
[_LOG_LEVEL_DEBUG 12:50:46.698903] Settings.vala:163: Loading settings from schema 'org.pantheon.audience'
[_LOG_LEVEL_DEBUG 12:50:46.701790] VideoPlayer.vala:497: Updating subtitle font
[_LOG_LEVEL_DEBUG 12:50:46.767361] DiskManager.vala:103: Check DVD media for: Lexar_256GB
[_LOG_LEVEL_DEBUG 12:50:46.767433] DiskManager.vala:103: Check DVD media for: FATHER_TED_3
[_LOG_LEVEL_DEBUG 12:50:46.767490] DiskManager.vala:107: Activation root: file:///media/zdravko/FATHER_TED_3
[_LOG_LEVEL_FATAL 12:50:46.812127] [GLib-GObject] g_object_ref: assertion 'G_IS_OBJECT (object)' failed
[_LOG_LEVEL_FATAL 12:50:46.812209] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.812260] [GLib-GIO] g_volume_get_sort_key: assertion 'G_IS_VOLUME (volume)' failed
[_LOG_LEVEL_FATAL 12:50:46.812294] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.812340] [GLib-GIO] g_volume_get_drive: assertion 'G_IS_VOLUME (volume)' failed
[_LOG_LEVEL_FATAL 12:50:46.812372] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.812414] [GLib-GIO] g_volume_get_identifier: assertion 'G_IS_VOLUME (volume)' failed
[_LOG_LEVEL_FATAL 12:50:46.812445] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.812486] [GLib-GIO] g_volume_get_mount: assertion 'G_IS_VOLUME (volume)' failed
[_LOG_LEVEL_FATAL 12:50:46.812517] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.812559] [GLib-GIO] g_volume_get_symbolic_icon: assertion 'G_IS_VOLUME (volume)' failed
[_LOG_LEVEL_FATAL 12:50:46.812603] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.812693] [GLib-GIO] g_volume_get_name: assertion 'G_IS_VOLUME (volume)' failed
[_LOG_LEVEL_FATAL 12:50:46.812755] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.813029] [GLib-GObject] g_object_unref: assertion 'G_IS_OBJECT (object)' failed
[_LOG_LEVEL_FATAL 12:50:46.813076] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.813116] [GLib-GObject] g_object_unref: assertion 'G_IS_OBJECT (object)' failed
[_LOG_LEVEL_FATAL 12:50:46.813148] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:46.813337] [GLib-GObject] g_object_ref: assertion 'G_IS_OBJECT (object)' failed
[_LOG_LEVEL_FATAL 12:50:46.813369] Videos will not function properly.
[_LOG_LEVEL_WARN 12:50:46.813411] [GLib-GObject] invalid unclassed pointer in cast to 'GVolume'
[_LOG_LEVEL_FATAL 12:50:46.813450] [GLib-GObject] g_object_unref: assertion 'G_IS_OBJECT (object)' failed
[_LOG_LEVEL_FATAL 12:50:46.813480] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:48.087317] [GLib-GObject] g_object_unref: assertion 'G_IS_OBJECT (object)' failed
[_LOG_LEVEL_FATAL 12:50:48.087363] Videos will not function properly.
[_LOG_LEVEL_FATAL 12:50:48.087413] [GLib-GObject] g_object_ref: a...

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