Notification doesn't bring up options

[David Saff]

Notifications are great. However, once or twice a day, Astrid will enter a state in which it no longer brings up the "View Task / Ignore / Snooze" option when the notification is pressed, and instead just opens Astrid. After this happens once, it happens every time, until I use Advanced Task Manager to kill Astrid. After that, notifications work the normal way again.

I am using 2.8.6, but this problem has been around for several versions, now.

[David Saff (david-saff)]

FYI,

This still happens with the most recent version.

[Tim Su (tim-todoroo)]

If you have any more information on why this could be happening, that would be great. I'll poke around also.

[David Saff (david-saff)]

Tim,

If I figured out how to use adb to get some stack traces, would that help?

   David Saff

On Mon, Aug 17, 2009 at 3:23 AM, Tim Su<email address hidden> wrote:
> If you have any more information on why this could be happening, that
> would be great. I'll poke around also.
>
> ** Changed in: astrid
>   Importance: Undecided => High
>
> ** Changed in: astrid
>       Status: New => Incomplete
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great.  However, once or twice a day, Astrid will enter a state in which it no longer brings up the "View Task / Ignore / Snooze" option when the notification is pressed, and instead just opens Astrid.  After this happens once, it happens every time, until I use Advanced Task Manager to kill Astrid.  After that, notifications work the normal way again.
>
> I am using 2.8.6, but this problem has been around for several versions, now.
>

[antonvaltaz (daniel-walters)]

This affects me too, using a HTC Hero and the latest version of Astrid. Not sure why or what triggers it...

[David Saff (david-saff)]

Again, this is still plaguing me--stayed with me from my G1 to my N1. To be honest, it's a testament to the overall usefulness of Astrid that I've continued to use it despite this problem, but another month without a fix will send me back to the App Market, I fear. Any hope? Any way I can help?

[Tim Su (tim-todoroo)]

David,

Do the tasks that you're getting notifications for still exist? What
happens when you click on a notification? Just trying to figure out what
could cause this.

David Saff wrote:
> Again, this is still plaguing me--stayed with me from my G1 to my N1.
> To be honest, it's a testament to the overall usefulness of Astrid that
> I've continued to use it despite this problem, but another month without
> a fix will send me back to the App Market, I fear. Any hope? Any way I
> can help?
>
>

[David Saff (david-saff)]

The tasks definitely still exist. When I click on the notification,
Astrid comes up as if I had clicked directly on the icon on the home
page. There's no dialog box with "View Task / Snooze / Quit".

My only clue is that there seems to be a longer lag in these cases
than when clicking an notification that succeeds in bringing up the
dialog box.

I have 100-200 or so tasks in Astrid most of the time.

Without a deep understanding of the workings of Astrid or Android, my
uninformed guess is that Android imposes a time/resource limit on the
activity launched by the notification, and when Astrid takes to long,
the "respond to notification" activity is being somehow permanently
killed until it's re-installed when the full Astrid app is restarted.

   David Saff

On Mon, Feb 1, 2010 at 3:22 PM, Tim Su <email address hidden> wrote:
> David,
>
> Do the tasks that you're getting notifications for still exist? What
> happens when you click on a notification? Just trying to figure out what
> could cause this.
>
> David Saff wrote:
>> Again, this is still plaguing me--stayed with me from my G1 to my N1.
>> To be honest, it's a testament to the overall usefulness of Astrid that
>> I've continued to use it despite this problem, but another month without
>> a fix will send me back to the App Market, I fear.  Any hope?  Any way I
>> can help?
>>
>>
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great.  However, once or twice a day, Astrid will enter a state in which it no longer brings up the "View Task / Ignore / Snooze" option when the notification is pressed, and instead just opens Astrid.  After this happens once, it happens every time, until I use Advanced Task Manager to kill Astrid.  After that, notifications work the normal way again.
>
> I am using 2.8.6, but this problem has been around for several versions, now.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>

[Tim Su (tim-todoroo)]

David, I need you to verify a potential fix. Please install this APK (for example by navigating your phone browser to this page) and let me know if it works better. If not, I'll have to try a different fix.

[David Saff (david-saff)]

Thanks!

Unfortunately, this apk is force-closing at launch. How can I help debug?

   David Saff

On Tue, Feb 2, 2010 at 3:23 AM, Tim Su <email address hidden> wrote:
> David, I need you to verify a potential fix. Please install this APK
> (for example by navigating your phone browser to this page) and let me
> know if it works better. If not, I'll have to try a different fix.
>
> ** Attachment added: "astrid-2.11.0rc2.apk"
>   http://launchpadlibrarian.net/38656961/astrid-2.11.0rc2.apk
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great.  However, once or twice a day, Astrid will enter a state in which it no longer brings up the "View Task / Ignore / Snooze" option when the notification is pressed, and instead just opens Astrid.  After this happens once, it happens every time, until I use Advanced Task Manager to kill Astrid.  After that, notifications work the normal way again.
>
> I am using 2.8.6, but this problem has been around for several versions, now.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>

[Tim Su (tim-todoroo)]

hmm... try this link, I may have given you an early APK:

http://betaful.com/astrid.apk

If it still crashes for you, it would be great if you could download
aLogCat from the market. Install it, reproduce the crash, and then
open up aLogCat. Have the app e-mail me (<email address hidden>) the logs -
don't reply to this e-mail or post the logs to the website, for your
own privacy.

Thanks,

Tim

On 2/2/10, David Saff <email address hidden> wrote:
> Thanks!
>
> Unfortunately, this apk is force-closing at launch. How can I help
> debug?
>
> David Saff
>
> On Tue, Feb 2, 2010 at 3:23 AM, Tim Su <email address hidden> wrote:
>> David, I need you to verify a potential fix. Please install this APK
>> (for example by navigating your phone browser to this page) and let me
>> know if it works better. If not, I'll have to try a different fix.
>>
>> ** Attachment added: "astrid-2.11.0rc2.apk"
>> http://launchpadlibrarian.net/38656961/astrid-2.11.0rc2.apk
>>
>> --
>> Notification doesn't bring up options
>> https://bugs.launchpad.net/bugs/392770
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in Astrid - Android's Task/Todo Manager: Incomplete
>>
>> Bug description:
>> Notifications are great. However, once or twice a day, Astrid will enter
>> a state in which it no longer brings up the "View Task / Ignore / Snooze"
>> option when the notification is pressed, and instead just opens Astrid.
>> After this happens once, it happens every time, until I use Advanced Task
>> Manager to kill Astrid. After that, notifications work the normal way
>> again.
>>
>> I am using 2.8.6, but this problem has been around for several versions,
>> now.
>>
>> To unsubscribe from this bug, go to:
>> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>>
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a member of Todoroo's
> Astrid Team, which is the registrant for Astrid.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great. However, once or twice a day, Astrid will enter a
> state in which it no longer brings up the "View Task / Ignore / Snooze"
> option when the notification is pressed, and instead just opens Astrid.
> After this happens once, it happens every time, until I use Advanced Task
> Manager to kill Astrid. After that, notifications work the normal way
> again.
>
> I am using 2.8.6, but this problem has been around for several versions,
> now.
>
>
>

[David Saff (david-saff)]

That one opens without problem. I'll let you know if the intermittent
problem comes back.

Thanks!

   David Saff

On Tue, Feb 2, 2010 at 9:29 PM, Tim Su <email address hidden> wrote:
> hmm... try this link, I may have given you an early APK:
>
> http://betaful.com/astrid.apk
>
> If it still crashes for you, it would be great if you could download
> aLogCat from the market. Install it, reproduce the crash, and then
> open up aLogCat. Have the app e-mail me (<email address hidden>) the logs -
> don't reply to this e-mail or post the logs to the website, for your
> own privacy.
>
> Thanks,
>
> Tim
>
> On 2/2/10, David Saff <email address hidden> wrote:
>> Thanks!
>>
>> Unfortunately, this apk is force-closing at launch.  How can I help
>> debug?
>>
>>    David Saff
>>
>> On Tue, Feb 2, 2010 at 3:23 AM, Tim Su <email address hidden> wrote:
>>> David, I need you to verify a potential fix. Please install this APK
>>> (for example by navigating your phone browser to this page) and let me
>>> know if it works better. If not, I'll have to try a different fix.
>>>
>>> ** Attachment added: "astrid-2.11.0rc2.apk"
>>>   http://launchpadlibrarian.net/38656961/astrid-2.11.0rc2.apk
>>>
>>> --
>>> Notification doesn't bring up options
>>> https://bugs.launchpad.net/bugs/392770
>>> You received this bug notification because you are a direct subscriber
>>> of the bug.
>>>
>>> Status in Astrid - Android's Task/Todo Manager: Incomplete
>>>
>>> Bug description:
>>> Notifications are great.  However, once or twice a day, Astrid will enter
>>> a state in which it no longer brings up the "View Task / Ignore / Snooze"
>>> option when the notification is pressed, and instead just opens Astrid.
>>>  After this happens once, it happens every time, until I use Advanced Task
>>> Manager to kill Astrid.  After that, notifications work the normal way
>>> again.
>>>
>>> I am using 2.8.6, but this problem has been around for several versions,
>>> now.
>>>
>>> To unsubscribe from this bug, go to:
>>> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>>>
>>
>> --
>> Notification doesn't bring up options
>> https://bugs.launchpad.net/bugs/392770
>> You received this bug notification because you are a member of Todoroo's
>> Astrid Team, which is the registrant for Astrid.
>>
>> Status in Astrid - Android's Task/Todo Manager: Incomplete
>>
>> Bug description:
>> Notifications are great.  However, once or twice a day, Astrid will enter a
>> state in which it no longer brings up the "View Task / Ignore / Snooze"
>> option when the notification is pressed, and instead just opens Astrid.
>> After this happens once, it happens every time, until I use Advanced Task
>> Manager to kill Astrid.  After that, notifications work the normal way
>> again.
>>
>> I am using 2.8.6, but this problem has been around for several versions,
>> now.
>>
>>
>>
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great.  However, once or twice a day, Astrid will enter a state in which it no longer b...

[David Saff (david-saff)]

The good news:

- Really like the ability to mark a task as done from the notification.
- All notifications have yielded dialogs so far.

The bad news:

- With vibrate-on-alarm enabled, the vibration appears to continue
forever, at least after pressing "Go Away!"

   David Saff

On Wed, Feb 3, 2010 at 9:43 AM, David Saff <email address hidden> wrote:
> That one opens without problem.  I'll let you know if the intermittent
> problem comes back.
>
> Thanks!
>
>   David Saff
>
> On Tue, Feb 2, 2010 at 9:29 PM, Tim Su <email address hidden> wrote:
>> hmm... try this link, I may have given you an early APK:
>>
>> http://betaful.com/astrid.apk
>>
>> If it still crashes for you, it would be great if you could download
>> aLogCat from the market. Install it, reproduce the crash, and then
>> open up aLogCat. Have the app e-mail me (<email address hidden>) the logs -
>> don't reply to this e-mail or post the logs to the website, for your
>> own privacy.
>>
>> Thanks,
>>
>> Tim
>>
>> On 2/2/10, David Saff <email address hidden> wrote:
>>> Thanks!
>>>
>>> Unfortunately, this apk is force-closing at launch.  How can I help
>>> debug?
>>>
>>>    David Saff
>>>
>>> On Tue, Feb 2, 2010 at 3:23 AM, Tim Su <email address hidden> wrote:
>>>> David, I need you to verify a potential fix. Please install this APK
>>>> (for example by navigating your phone browser to this page) and let me
>>>> know if it works better. If not, I'll have to try a different fix.
>>>>
>>>> ** Attachment added: "astrid-2.11.0rc2.apk"
>>>>   http://launchpadlibrarian.net/38656961/astrid-2.11.0rc2.apk
>>>>
>>>> --
>>>> Notification doesn't bring up options
>>>> https://bugs.launchpad.net/bugs/392770
>>>> You received this bug notification because you are a direct subscriber
>>>> of the bug.
>>>>
>>>> Status in Astrid - Android's Task/Todo Manager: Incomplete
>>>>
>>>> Bug description:
>>>> Notifications are great.  However, once or twice a day, Astrid will enter
>>>> a state in which it no longer brings up the "View Task / Ignore / Snooze"
>>>> option when the notification is pressed, and instead just opens Astrid.
>>>>  After this happens once, it happens every time, until I use Advanced Task
>>>> Manager to kill Astrid.  After that, notifications work the normal way
>>>> again.
>>>>
>>>> I am using 2.8.6, but this problem has been around for several versions,
>>>> now.
>>>>
>>>> To unsubscribe from this bug, go to:
>>>> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>>>>
>>>
>>> --
>>> Notification doesn't bring up options
>>> https://bugs.launchpad.net/bugs/392770
>>> You received this bug notification because you are a member of Todoroo's
>>> Astrid Team, which is the registrant for Astrid.
>>>
>>> Status in Astrid - Android's Task/Todo Manager: Incomplete
>>>
>>> Bug description:
>>> Notifications are great.  However, once or twice a day, Astrid will enter a
>>> state in which it no longer brings up the "View Task / Ignore / Snooze"
>>> option when the notification is pressed, and instead just opens Astrid.
>>> After this happens once, it happens every time, until I use Advanced Task
>>> Manager to kill Astrid.  After that, notifications work the normal way
>>> again.
>>>
>>> I am using 2.8.6, but this ...

[David Saff (david-saff)]

That came through blank.

On Wed, Feb 3, 2010 at 3:44 PM, Tim Su <email address hidden> wrote:
>
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great.  However, once or twice a day, Astrid will enter a state in which it no longer brings up the "View Task / Ignore / Snooze" option when the notification is pressed, and instead just opens Astrid.  After this happens once, it happens every time, until I use Advanced Task Manager to kill Astrid.  After that, notifications work the normal way again.
>
> I am using 2.8.6, but this problem has been around for several versions, now.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>

[Tim Su (tim-todoroo)]

(sorry, i don't know why these ended up blank!)

Ok, I'm glad your issue seems to be fixed. Soon after i sent you the link I found and fixed the vibration bug - got a little overzealous and accidentally set it to repeat forever. =P if you want to update your version of Astrid,

http://betaful.com/astrid.apk

Otherwise, just wait a couple days for the new version to hit the market. Thanks for testing it out!

[David Saff (david-saff)]

Thanks, installed!

  David

On Thu, Feb 4, 2010 at 12:29 AM, Tim Su <email address hidden> wrote:
> (sorry, i don't know why these ended up blank!)
>
> Ok, I'm glad your issue seems to be fixed. Soon after i sent you the
> link I found and fixed the vibration bug - got a little overzealous and
> accidentally set it to repeat forever. =P if you want to update your
> version of Astrid,
>
> http://betaful.com/astrid.apk
>
> Otherwise, just wait a couple days for the new version to hit the
> market. Thanks for testing it out!
>
> --
> Notification doesn't bring up options
> https://bugs.launchpad.net/bugs/392770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Astrid - Android's Task/Todo Manager: Incomplete
>
> Bug description:
> Notifications are great.  However, once or twice a day, Astrid will enter a state in which it no longer brings up the "View Task / Ignore / Snooze" option when the notification is pressed, and instead just opens Astrid.  After this happens once, it happens every time, until I use Advanced Task Manager to kill Astrid.  After that, notifications work the normal way again.
>
> I am using 2.8.6, but this problem has been around for several versions, now.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/astrid/+bug/392770/+subscribe
>

[David Saff (david-saff)]

Tim,

Unfortunately, just saw the same behavior again, in the latest beta.
Here's the aLogCat output, filtered on "astrid". Let me know if
there's a more useful set of information to capture.
W/ActivityManager( 70): Unable to start service Intent { act=sync
flg=0x4 cmp=com.timsu.astrid/.sync.SynchronizationService (has extras)
}: not found
I/ActivityManager( 70): Starting activity: Intent {
cmp=com.timsu.astrid/.activities.TaskListNotify bnds=[0,152][480,248]
(has extras) }
W/ActivityManager( 70): startActivity called from non-Activity
context; forcing Intent.FLAG_ACTIVITY_NEW_TASK for: Intent {
cmp=com.timsu.astrid/.activities.TaskListNotify bnds=[0,152][480,248]
(has extras) }
I/ActivityManager( 70): Starting activity: Intent {
cmp=com.timsu.astrid/.activities.TaskList (has extras) }
D/NetworkLocationProvider( 70): addListener(): com.timsu.astrid
I/FieldContext( 138): Bundle = Bundle[{imeOptions=0, hint=, label=,
fieldName=, fieldId=2131492876, packageName=com.timsu.astrid,
inputType=0}]
I/ActivityManager( 70): Displayed activity
com.timsu.astrid/.activities.TaskList: 460 ms (total 545 ms)
I/UsageStats( 70): Unexpected resume of com.timsu.astrid while
already resumed in com.timsu.astrid
I/UsageStats( 70): Unexpected resume of com.timsu.astrid while
already resumed in com.timsu.astrid
D/NetworkLocationProvider( 70): removeListener(): com.timsu.astrid
I/ActivityManager( 70): Starting activity: Intent {
cmp=com.timsu.astrid/.activities.TaskListNotify bnds=[0,152][480,248]
(has extras) }
W/ActivityManager( 70): startActivity called from non-Activity
context; forcing Intent.FLAG_ACTIVITY_NEW_TASK for: Intent {
cmp=com.timsu.astrid/.activities.TaskListNotify bnds=[0,152][480,248]
(has extras) }
I/ActivityManager( 70): Starting activity: Intent {
cmp=com.timsu.astrid/.activities.TaskList (has extras) }
I/ActivityManager( 70): Displayed activity
com.timsu.astrid/.activities.TaskList: 159 ms (total 226 ms)
I/ActivityManager( 70): Starting activity: Intent {
cmp=com.timsu.astrid/.activities.TaskListNotify bnds=[0,289][480,385]
(has extras) }
W/ActivityManager( 70): startActivity called from non-Activity
context; forcing Intent.FLAG_ACTIVITY_NEW_TASK for: Intent {
cmp=com.timsu.astrid/.activities.TaskListNotify bnds=[0,289][480,385]
(has extras) }

On Thu, Feb 4, 2010 at 8:41 AM, David Saff <email address hidden> wrote:
> Thanks, installed!
>
>  David
>
> On Thu, Feb 4, 2010 at 12:29 AM, Tim Su <email address hidden> wrote:
>> (sorry, i don't know why these ended up blank!)
>>
>> Ok, I'm glad your issue seems to be fixed. Soon after i sent you the
>> link I found and fixed the vibration bug - got a little overzealous and
>> accidentally set it to repeat forever. =P if you want to update your
>> version of Astrid,
>>
>> http://betaful.com/astrid.apk
>>
>> Otherwise, just wait a couple days for the new version to hit the
>> market. Thanks for testing it out!
>>
>> --
>> Notification doesn't bring up options
>> https://bugs.launchpad.net/bugs/392770
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in Astrid - Android's Task/Todo Manager: Incomplete
>>
>> Bug description:
>> Notifi...

[David Saff (david-saff)]

Any further progress? Was that log helpful?

[David Saff (david-saff)]

Still happening. Several times a day. How can I help?

[Tim Su (tim-todoroo)]

hmm... sorry haven't had time to take a look at it... the log doesn't really show anything too interesting except for "Unexpected resume". What version of Android do you have? you can find this by going into your phone settings => About phone => Firmware Version

[David Saff (david-saff)]

My version is 2.1-update1.

If it helps, this is a familiar situation in which this problem occurs:

1) Check phone after a while, notice multiple reminders.
2) Select the first reminder, "View task", and then "Start Timer" (this is the task I want to work on now).
3) Select the next reminder, to postpone it for an hour or so.
4) We're now in the dead state, where no further reminders will open the familiar reminder dialog.

Unfortunately for the state of debugging, I can sometimes go through these actions without triggering the dead state, and I sometimes reach the dead state without going through these actions. Hope it helps, anyway. This is really the only thing keeping me from being 100% ecstatic about Astrid.