Arista-gtk doesn't start in Karmic

Bug #479879 reported by Steven McCoy
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Arista Transcoder
Fix Released
Undecided
Unassigned

Bug Description

System upgraded 9.04 -> 9.10, new install of Arista, the arista-transcode command line tool works fine.

$ arista-gtk
Traceback (most recent call last):
  File "/usr/bin/arista-gtk", line 1385, in <module>
    main = MainWindow()
  File "/usr/bin/arista-gtk", line 382, in __init__
    self._setup_source()
  File "/usr/bin/arista-gtk", line 506, in _setup_source
    self.finder = arista.inputs.InputFinder()
  File "/usr/share/arista/arista/inputs.py", line 190, in __init__
    "/org/freedesktop/Hal/Manager")
  File "/usr/lib/pymodules/python2.6/dbus/bus.py", line 244, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/pymodules/python2.6/dbus/proxies.py", line 241, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/pymodules/python2.6/dbus/bus.py", line 183, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/pymodules/python2.6/dbus/bus.py", line 281, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/pymodules/python2.6/dbus/connection.py", line 620, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Hal was not provided by any .service files

Revision history for this message
nikhov (nikhov) wrote :

Have the same issue.
I installed ubuntu 9.10 (karmic) from cd on a clean HD, and arista was working ok untill I applied some updates.

Revision history for this message
Clement Quaquin (clement-quaquin) wrote :

Same problem since the last update this morning ...

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Petri Väkeväinen (petri-vakevainen) wrote :

I have the same issue. It seems that hal is in some broken state or down, since running

sudo restart hal

made the problem go away. For now at least.

Revision history for this message
Andreas Noteng (andreas-noteng) wrote :

Same here, after

sudo service hal restart

it magically works again.

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Zbych (zbych) wrote :

for me the sudo restart hal doesnt work - have the same issue after update in Ubuntu 9.10

Revision history for this message
Andreas Noteng (andreas-noteng) wrote :

Anybody still having this problem. Tried installing Arista again now, and it seems to be fixed.

Changed in arista:
status: New → Confirmed
Revision history for this message
Andreas Noteng (andreas-noteng) wrote :

Closing this as it seems this has been fixed in karmic and lucid. Please don't hesitate to reopen if this is not correct.

Changed in arista:
status: Confirmed → Fix Released
Revision history for this message
Łukasz Semler (lukasz-semler) wrote :

As far as I know it's not problem with Arista, cause I had the same issue with Rhythmbox.
I think it's a problem with hal demon stopping or getting halt signal ( dunno where from).
When I tried :

sudo service hal restart

It appeared that hal service wasn't working and I had to run it manually.
Then Arista came back to life.

Changed in arista:
status: Fix Released → Invalid
Changed in arista:
status: Invalid → Incomplete
Revision history for this message
Łukasz Semler (lukasz-semler) wrote :

Sorry for changing it twice. I'm still not sure. I think this bug shouldn't be here. It should be in Ubuntu hal bugs, cause it's problem with hal hanging or stopping or not starting. So if anyone thinks the same can mark bug as INVALID. I'm leaving it as INCOMPLETE as maybe someone else give some more informations on this problem or someone confirm that this is bigger problem, not only with Arista [ like I had ].

Revision history for this message
Andreas Noteng (andreas-noteng) wrote :

Lukasz Semler: Can you confirm this bug in Lucid? For me its no longer an issue.

Revision history for this message
Łukasz Semler (lukasz-semler) wrote :

I don't use Lucid only Karmic (waiting till full release).
And the problem happens only when computer stays on for few days, so it's hard to reproduce the bug.

Revision history for this message
Raphaël 'SurcouF' Bordet (surcouf) wrote :

Andreas Notemg: I'm using Lucid Lynx and I can confirm this bug with arista-gtk.

Revision history for this message
Daniel G. Taylor (danielgtaylor) wrote :

Does this not fix your issue?

    sudo service hal restart

If it does fix it, let me know and I'll close this bug.

Revision history for this message
Rob Larson (dewmanstl) wrote :

Looks like my version of 10.04 doesnt recognize hal.

rob@compaq:~$ sudo service hal restart
hal: unrecognized service

rob@compaq:~$ arista-gtk
Traceback (most recent call last):
  File "/usr/bin/arista-gtk", line 1417, in <module>
    main = MainWindow()
  File "/usr/bin/arista-gtk", line 398, in __init__
    image = _get_icon_pixbuf(device.icon, width, height)
  File "/usr/bin/arista-gtk", line 109, in _get_icon_pixbuf
    path = arista.utils.get_path("presets", uri[7:])
  File "/usr/share/arista/arista/utils.py", line 75, in get_path
    "path": path,
IOError: Can't find presets/droid.png in any known prefix!

Revision history for this message
Organic (michalkrp) wrote :

I have the same issue on Lucid Lynx. I`ve made a clean install, updated, installed Arista Transcode. It worked, then I converted some HD movies for my PSP and it worked perfectly. When I started Arista again, it offered me to install updates and I`ve installed. Then started Arista one more time, but it didn`t start. Tried to reinstall it 2 times, but nothing. Restarted PC, reinstalled app and still nothing.

Please help...

Here`s terminal...

michael@michael-desktop:~$ sudo service hal restart
hal: unrecognized service

michael@michael-desktop:~$ arista-gtk
Traceback (most recent call last):
  File "/usr/bin/arista-gtk", line 1417, in <module>
    main = MainWindow()
  File "/usr/bin/arista-gtk", line 398, in __init__
    image = _get_icon_pixbuf(device.icon, width, height)
  File "/usr/bin/arista-gtk", line 109, in _get_icon_pixbuf
    path = arista.utils.get_path("presets", uri[7:])
  File "/usr/share/arista/arista/utils.py", line 75, in get_path
    "path": path,
IOError: Can't find presets/droid.png in any known prefix!

Revision history for this message
Daniel G. Taylor (danielgtaylor) wrote :

Please try to clear ~/.arista/presets and then re-run Arista. There was a mistake I made a long time ago to not check for PNG along with SVG images for presets in the simple update code.

This has been fixed by removing presets that require PNG images from the auto-updates and by adding the PNG check in http://github.com/danielgtaylor/arista/commit/72f47ce8b885642a7341c51fdedf8977ef40993a

Revision history for this message
grondinm (marcg666) wrote :

Thanx daniel. that worked for me.

Revision history for this message
Daniel G. Taylor (danielgtaylor) wrote :

Fixes released with the latest release of 0.9.4.

Changed in arista:
status: Incomplete → Fix Released
Revision history for this message
David Stodolsky (dss-secureid) wrote :

I can't get it to start in Lucid after trying all the above suggestions.

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