[Lenovo e335] - After suspend with FGLRX or WITHOUT - The system loses primary display.

[Greg Vallande]

As mentioned in the topic - With the FGLRX driver installed or without - when the system suspends and resumes, the video never returns.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-29-generic 3.2.0-29.46
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Generic_1 [HD-Audio Generic], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1689 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1689 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xf0344000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0340000 irq 16'
   Mixer name : 'Realtek ALC269VC'
   Components : 'HDA:10ec0269,17aa5104,00100202'
   Controls : 17
   Simple ctrls : 9
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Wed Jan 9 15:19:38 2013
HibernationDevice: RESUME=UUID=a9b51b7d-3218-4a59-9c88-f875297e1a3d
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: LENOVO 335520U
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=b3c3d525-fc7e-4846-b26f-e41d6e169949 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic N/A
 linux-backports-modules-3.2.0-29-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: rts_pstor
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: HKET17WW(1.03)
dmi.board.asset.tag: Not Available
dmi.board.name: 335520U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrHKET17WW(1.03):bd05/31/2012:svnLENOVO:pn335520U:pvrThinkpadEdgeE335:rvnLENOVO:rn335520U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 335520U
dmi.product.version: Thinkpad Edge E335
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Is this issue a regression? Do you know if it happened on prior releases?

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.8 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc2-raring/

[Lauri Kenttä (lauri-kentta)]

I suspect it's not a graphics bug. At least in Arch Linux the system hangs completely, i.e. keys don't work (not even Ctrl+Alt+Del), and also network stays down. The same happens without X and even with KMS disabled (kernel parameter radeon.kms=0).

[Frank Benkstein (frank-launchpad)]

ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nastja 2015 F.... pulseaudio
 /dev/snd/controlC0: nastja 2015 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg:
 [ 1069.025039] show_signal_msg: 33 callbacks suppressed
 [ 1069.025051] ubuntu-webapps-[3205]: segfault at 0 ip 00000000004027b0 sp 00007fffecf91eb0 error 4 in ubuntu-webapps-update-index[400000+4000]
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=55381cba-5737-4bd9-8e67-b932b2c96280
InstallationDate: Installed on 2013-03-09 (4 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: LENOVO 335564G
MarkForUpload: True
NonfreeKernelModules: fglrx wl
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-25-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-25-generic N/A
 linux-backports-modules-3.5.0-25-generic N/A
 linux-firmware 1.95
Tags: quantal
Uname: Linux 3.5.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/06/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: HKET68WW(1.68)
dmi.board.asset.tag: Not Available
dmi.board.name: 335564G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrHKET68WW(1.68):bd12/06/2012:svnLENOVO:pn335564G:pvrThinkPadEdgeE335:rvnLENOVO:rn335564G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 335564G
dmi.product.version: ThinkPad Edge E335
dmi.sys.vendor: LENOVO

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[Frank Benkstein (frank-launchpad)]

apport information

[j^ (j)]

resume also fails with a new 13.04 raring install (3.8 kernel).
Is it possible to provide any additional information that might help to fix this?

[Anthony Wong (anthonywong)]

It's suspected to be a BIOS issue that is related to memory hoisting. Not sure if Lenovo has released any BIOS update to fix this issue but wouldn't hurt to check.

[Jesse Sung (wenchien)]

Hi,

From the boot messages, this machine has 4GB memory. Can you remove one memory module, make it 2GB only, and try S3 again?
Thank you.

[Martin Lorenz (martin-lorenz)]

I own the same machine (Type 3355-64G) and just updated the bios to lenovos current one:

  Package (ID) UEFI BIOS (BIOS ID) ECP (ECP ID) Rev. Issue Date
  1.70(hkuj54wd) 1.70 (HKET70WW) 1.07 (HKEC19WW) 01 2013/03/25
download link: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/hkuj54wd.iso
README file: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/hkuj54wd.txt

unfortunately the update had no effect at all.

Kernel 3.11.7 x86_64

[Martin Lorenz (martin-lorenz)]

One more bit of information:

I opened the hood to confirm to comment #22.
The thing is, the 4GB are crammed on one single memory module ...
the second slot is empty.

[davepc (dave-p-clarke)]

The bug is confirmed present in Ubuntu Gnome 13.10.

[Klavs Klavsen (kl-vsen)]

I have the same bug.. tried Ubuntu 13.10, lubuntu 13.10 and latest linux mint.. am currently running lubuntu.
I also have 4GB memory in one module.

[Robert Bredereck (rbredereck)]

I am also affected. Can we expect any progress, can we do anything to help?

[Robert Bredereck (rbredereck)]

Sorry for first adding such an unspecific question and than answering it by myself:

It might be interesting to note that at least for me (on a Linux Mint 16 KDE standard installation - using fglrx drivers) adding "nolapic" to the grub cmdline causes suspend to work. Could this help?

[Lauri Kenttä (lauri-kentta)]

I can confirm that adding "nolapic" to the kernel command line is a valid workaround (Arch Linux, kernel 3.13.4-1-ARCH).