hplip 3.20.2 not printing

[Kiselev Mikhail]

Distro: Fedora 31 and Archlinux. MFP: M1536 and M426fdn

[mks99 (launchpad-schoenhaber)]

I'm on 64bit Arch Linux. With Arch's hplip-1:3.20.2-1-x86_64 package printing doesn't work for me either. The printer (HP PageWide MFP 377dw) spits out a couple of pages - some empty, some containing a line or two of seemingly random characters - when I try to print something.

Reverting to hplip-1:3.19.12-1-x86_64 fixes that for me.

[brian_p (claremont102)]

The symptoms we have on Debian are not quite the same as in the previous two posts:

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=953104

An error_log has

prnt/backend/hp.c 825: INFO: open device failed stat=4: hp:/net/Envy_4520_Series?ip=192.168.7.235; will retry in 30 seconds...

There is also something similar at

https://bugs.archlinux.org/task/65697

Regards,

Brian.

[William Vincenti (williamvincenti-comcast)]

Nothing prints, no empty pages or anything (printer is network, HP Officejet 6700-Prem AIO).
No error messages appear in journal, and print logs just show job started. Job stay in queue indefinitely. Reverting to hplip-1:3.19.12-1-x86_64 fixes that for me.

[zdohnal (zdohnal)]

Hi all,

I found the change which can cause the issue - it seems like typo in io/hpmud/jd.c, where strlen() function was added and it overwrote the real buf length which was send as function argument.

I have the scratch build for Fedora 31 - https://koji.fedoraproject.org/koji/taskinfo?taskID=42351712 .

Would anyone with Fedora 31 mind testing it and let me know if it helps?

The patch is attached too.

[Erik Bartoš (mezek)]

It looks, like the patch is working. No more empty pages and random lines.

[zdohnal (zdohnal)]

There is new version of hplip - 3.20.3 - which has the patch.

[brian_p (claremont102)]

Thanks to you, zdohnal, for the fix and thanks to upstream for the timely update.

But why, oh why, are the Release Notes devoid of any mention of the issue? Or am I missing something?

[shivani mandora (shivani1708)]

hi,
Install latest 3.20.3 latest version and try again.

[Jim Calfee (calfeejg1)]

Thanks Shivani,This fixes the problem on my arch systems._______________________________
Jim Calfee
2997 Fieldstone Drive
Lenoir City, TN 37772-4789
Phone:     [phone]
E-mail: <email address hidden>
_______________________________
-------- Original message --------From: shivani mandora <email address hidden> Date: 3/16/20 4:25 AM (GMT-05:00) To: <email address hidden> Subject: [Bug 1866291] Re: hplip 3.20.2 not printing hi,Install latest 3.20.3 latest version and try again.** Changed in: hplip       Status: New => In Progress-- You received this bug notification because you are subscribed to the bugreport.https://bugs.launchpad.net/bugs/1866291Title:  hplip 3.20.2 not printingStatus in HPLIP:  In ProgressStatus in Arch Linux:  NewStatus in hplip package in Debian:  UnknownBug description:  Distro: Fedora 31 and Archlinux. MFP: M1536 and M426fdnTo manage notifications about this bug go to:https://bugs.launchpad.net/hplip/+bug/1866291/+subscriptions

[Till Kamppeter (till-kamppeter)]

3.20.3+dfsg0-1 is on its way into Ubuntu Focal (20.04): bug 1865298