Problem with document browse - default ftp server

[Colin Bacon]

This is regarding Knowledge Management module in OpenERP v7.0
Installed on Ubuntu 12.04 LTS Server

After configuration of the FTP server a server path is proposed in the form of :

 ftp://admin@<your IP address>:8021/<your database name>

This causes a new browser window to open, but shows an error :

" This page is not available"

However when using a server path without the user name i.e.

ftp://<your IP address>:8021/<your database name>

A pop-up will then appear for you to enter a user name and password. The FTP window pops up and displays all directories.

Please note that this only works if at least one user is logged into the database you're trying to connect to.

1. The error is that proposed default path created by the FTP server configuration wizard is incorrect or the ftp server should accept the proposed path created by the FTP server configuration Wizard

this causes confusion with end-users.

[Twinkle Christian(OpenERP) (tch-openerp)]

Hello Colin Bacon,

I have checked your issue with latest trunk as well as with 7.0. But I not getting with this issue because it is same as you another report lp:1158422. Because when I am trying to do with you provided link I am facing same error.

So, Would you please elaborate more for this issue, so due to that I can reproduce your issue.

For now I am marking it as Incomplete. I hope you understand. :)

Thanks & waiting for your answer.

[Colin Bacon (ym8-colin)]

Hi Twinkle,

Here are some more details:

I have trunk version installed on an Ubuntu Server which is my LAN. Server
is configured for FTP connection. Knowledge Module is installed and
configured using the FTP configuration Wizard.

I can connect to the OpenERP server remotely from a PC and logon to a
database as normal.

When selecting the menu Knowledge management a popup appears with a
proposed URL for the FTP server connection,

If I accept this, by selecting "browse" button, a new browser window opens
but it does not logon onto the database and gives the reported error
message.

The proposed from the FTP server configuration is in the format :

ftp://admin@<your IP address>:8021/<your database name>

If I however remove the user name ("admin" in the example above) and then
press "browse" button" then a pop-up appears so I can add user name and
password. A connection to the fTP server then works OK.

The error is that the username is not accepted as part of the FTP server
login string.

Hope that is clearer?

Regards

Colin

On 22 March 2013 07:48, Twinkle Christian(OpenERP) <email address hidden> wrote:

> Hello Colin Bacon,
>
> I have checked your issue with latest trunk as well as with 7.0. But I
> not getting with this issue because it is same as you another report
> lp:1158422. Because when I am trying to do with you provided link I am
> facing same error.
>
> So, Would you please elaborate more for this issue, so due to that I can
> reproduce your issue.
>
> For now I am marking it as Incomplete. I hope you understand. :)
>
> Thanks & waiting for your answer.
>
> ** Changed in: openobject-addons
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1158411
>
> Title:
> Problem with document browse - default ftp server
>
> Status in OpenERP Addons (modules):
> Incomplete
>
> Bug description:
>
> This is regarding Knowledge Management module in OpenERP v7.0
> Installed on Ubuntu 12.04 LTS Server
>
>
> After configuration of the FTP server a server path is proposed in the
> form of :
>
>
> ftp://admin@<your IP address>:8021/<your database name>
>
> This causes a new browser window to open, but shows an error :
>
> " This page is not available"
>
> However when using a server path without the user name i.e.
>
> ftp://<your IP address>:8021/<your database name>
>
> A pop-up will then appear for you to enter a user name and password.
> The FTP window pops up and displays all directories.
>
> Please note that this only works if at least one user is logged into
> the database you're trying to connect to.
>
> 1. The error is that proposed default path created by the FTP server
> configuration wizard is incorrect or the ftp server should accept the
> proposed path created by the FTP server configuration Wizard
>
>
> this causes confusion with end-users.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/openobject-addons/+bug/1158411/+subscriptions
>

***********************************************************************

[Twinkle Christian(OpenERP) (tch-openerp)]

Hello Colin Bacon,

Sorry for my misunderstanding.

I have checked it again and faced the same issue like yours. So, I am confirming this issue.

Thanks for your reply.

[Andraz Andolsek (andraz-andolsek)]

HI all,
i have also problems about accessing FTP via openERP Web client.

1. I noticed that host name (IP of FTP server) is always localhost. Can I change this for all the users?

2. I set up FTP server, also config opener-server.conf to allow connecting from any location, ports etc.
When I want to access Repository(FTP) via Web Client, new window is opened, but i can not sign into.

I ve made some tests and i installed new FTP server on my linux machine. If i try to connect to this via the same name i can access it.

Are there any other option? I also tried ftp without "user@IP:port/db"
Aslo if i try to connect via my osx FTP client i can not connect.
Any suggestions? I have opened all necessary ports.

Thanks for you kindness and help
Bye