[Dell Latitude 2110] SD card reader not working

Bug #754926 reported by Daniel Manrique
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

This issue was observed in 3 Dell Latitude 2110 laptops with various specs, the common problem is that SD card reader is not working.

Steps to reproduce:
1- Install Ubuntu
2- Insert a SD card into the reader

Expected result:
- System detects and mounts the SD card, files are accessible.

Actual result:
- Nothing. No indication that the system even detects the card insertion. I don't even see a device in lspci that could be the card reader. So it's apparently not recognized at all.

I tested this with Natty kernel 2.6.38-8, also with a 2.6.35-28 kernel from Maverick and this mainline kernel:

http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2011-04-08-natty/linux-image-2.6.39-999-generic_2.6.39-999.201104080911_i386.deb

All exhibit the same behavior (i.e. nothing at all when inserting a card).

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.41
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 981 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6dfc000 irq 47'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,10280461,00100100'
   Controls : 13
   Simple ctrls : 8
Date: Fri Apr 8 13:15:52 2011
HibernationDevice: RESUME=UUID=bf0f08ea-307a-4526-befb-ee6f1ef7c688
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
MachineType: Dell Inc. Latitude 2110
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=ded16097-0672-413e-b92a-5280f1569cda ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.49
SourcePackage: linux
StagingDrivers: brcm80211
Title: [STAGING]
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X06
dmi.board.name: MOE3C3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX06:bd01/25/2010:svnDellInc.:pnLatitude2110:pvr:rvnDellInc.:rnMOE3C3:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude 2110
dmi.sys.vendor: Dell Inc.

Revision history for this message
Daniel Manrique (roadmr) wrote :
Revision history for this message
Chris Van Hoof (vanhoof) wrote :

Support for the 5208 and 5209 Realtek cards has been added to the latest Natty kernel

Revision history for this message
Herton R. Krzesinski (herton) wrote :

The card reader on lspci should be this one:
0d:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device [10ec:5208] (rev 01)
 Subsystem: Dell Device [1028:0461]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 3
 Region 0: Memory at f6bf0000 (32-bit, non-prefetchable) [size=64K]
 Capabilities: <access denied>

Indeed no string which makes easy to identify it :), I found it by the pci id, which new rts_pstor module that implements support for this card reader should handle. 2.6.38-8.41 on natty didn't have rts_pstor, but it was included in recently uploaded 2.6.38-8.42, can you update and test with it?

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Herton R. Krzesinski (herton) wrote :

Ignore my last comment, I had this opened before it was marked as duplicate.

Revision history for this message
G4JC (gaming4jc2) wrote :

Confirming bug still exists in 3.13.0-24-generic kernel. Unable to use any SDCards in the reader.
Attached is lscpi -vvv output of the card reader on the dell I tested.

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