kubuntu 24.04 freezes when AC plug into laptop

Bug #2071537 reported by Kashad J Turner-Warren
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
acpi (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have Kubuntu 24.04, which freezes randomly when I plug my AC charger into my laptop.
I posted the question on askkubuntu.com with screenshots:

https://askubuntu.com/questions/1519080/kubuntu-24-04-keep-freezing

Here in my laptop information:

cpu:
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 3900 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 3990 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 3986 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 4000 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 3900 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 4000 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 800 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 800 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 800 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 4000 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 800 MHz
                       Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 3971 MHz
keyboard:
  /dev/input/event3 AT Translated Set 2 keyboard
mouse:
  /dev/input/mice SynPS/2 Synaptics TouchPad
joystick:
  /dev/input/event6 ST LIS3LV02DL Accelerometer
monitor:
                       BOE CQ LCD Monitor
graphics card:
                       nVidia GP107M [GeForce GTX 1050 Ti Mobile]
                       Intel CoffeeLake-H GT2 [UHD Graphics 630]
sound:
                       Intel Cannon Lake PCH cAVS
                       nVidia GP107GL High Definition Audio Controller
storage:
                       Intel 82801 Mobile SATA Controller [RAID mode]
                       Samsung Electronics NVMe SSD Controller SM981/PM981/PM983
network:
  eth0 Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
  wlan0 Intel Wi-Fi 6 AX200NGW
network interface:
  eth0 Ethernet network interface
  lo Loopback network interface
  wlan0 WLAN network interface
disk:
  /dev/nvme0n1 Samsung Electronics NVMe SSD Controller SM981/PM981/PM983
  /dev/sda HGST HTS721010A9
partition:
  /dev/nvme0n1p1 Partition
  /dev/nvme0n1p2 Partition
  /dev/sda1 Partition
  /dev/sda2 Partition
usb controller:
                       Intel Cannon Lake PCH USB 3.1 xHCI Host Controller
bios:
                       BIOS
bridge:
                       Intel HM470 Chipset LPC/eSPI Controller
                       Intel 6th-10th Gen Core Processor PCIe Controller (x16)
                       Intel Cannon Lake PCH PCI Express Root Port #15
                       Intel 8th Gen Core Processor Host Bridge/DRAM Registers
                       Intel Cannon Lake PCH PCI Express Root Port #9
                       Intel Cannon Lake PCH PCI Express Root Port #16
                       Intel Cannon Lake PCH PCI Express Root Port #14
hub:
                       Linux Foundation 2.0 root hub
                       Linux Foundation 3.0 root hub
memory:
                       Main Memory
bluetooth:
                       Intel AX200 Bluetooth
unknown:
                       FPU
                       DMA controller
                       PIC
                       Keyboard controller
                       Intel Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
                       Intel Cannon Lake PCH HECI Controller
                       Intel Cannon Lake PCH SPI Controller
                       Intel Cannon Lake PCH Thermal Controller
                       Realtek RTS522A PCI Express Card Reader
                       Intel Cannon Lake PCH Shared SRAM
                       Intel Cannon Lake PCH SMBus Controller
                       Cheng Uei Precision Industry Co., Ltd (Foxlink) HP Wide Vision HD Camera

Getting SMBIOS data from sysfs.
SMBIOS 3.2.1 present.

Handle 0x0020, DMI type 4, 48 bytes
Processor Information
        Socket Designation: U3E1
        Type: Central Processor
        Family: Core i7
        Manufacturer: Intel(R) Corporation
        ID: EA 06 09 00 FF FB EB BF
        Signature: Type 0, Family 6, Model 158, Stepping 10
        Flags:
                FPU (Floating-point unit on-chip)
                VME (Virtual mode extension)
                DE (Debugging extension)
                PSE (Page size extension)
                TSC (Time stamp counter)
                MSR (Model specific registers)
                PAE (Physical address extension)
                MCE (Machine check exception)
                CX8 (CMPXCHG8 instruction supported)
                APIC (On-chip APIC hardware supported)
                SEP (Fast system call)
                MTRR (Memory type range registers)
                PGE (Page global enable)
                MCA (Machine check architecture)
                CMOV (Conditional move instruction supported)
                PAT (Page attribute table)
                PSE-36 (36-bit page size extension)
                CLFSH (CLFLUSH instruction supported)
                DS (Debug store)
                ACPI (ACPI supported)
                MMX (MMX technology supported)
                FXSR (FXSAVE and FXSTOR instructions supported)
                SSE (Streaming SIMD extensions)
                SSE2 (Streaming SIMD extensions 2)
                SS (Self-snoop)
                HTT (Multi-threading)
                TM (Thermal monitor supported)
                PBE (Pending break enabled)
        Version: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
        Voltage: 0.8 V
        External Clock: 100 MHz
        Max Speed: 8300 MHz
        Current Speed: 2673 MHz
        Status: Populated, Enabled
        Upgrade: Socket BGA1440
        L1 Cache Handle: 0x001D
        L2 Cache Handle: 0x001E
        L3 Cache Handle: 0x001F
        Serial Number: To Be Filled By O.E.M.
        Asset Tag: To Be Filled By O.E.M.
        Part Number: To Be Filled By O.E.M.
        Core Count: 6
        Core Enabled: 6
        Thread Count: 12
        Characteristics:
                64-bit capable
                Multi-Core
                Hardware Thread
                Execute Protection
                Enhanced Virtualization
                Power/Performance Control

>> 'cat /proc/cpuinfo'

processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.073
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 0
cpu cores : 6
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 799.939
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 1
cpu cores : 6
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.023
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 2
cpu cores : 6
apicid : 4
initial apicid : 4
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.002
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 3
cpu cores : 6
apicid : 6
initial apicid : 6
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 4
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 799.481
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 4
cpu cores : 6
apicid : 8
initial apicid : 8
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 5
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.016
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 5
cpu cores : 6
apicid : 10
initial apicid : 10
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 6
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.124
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 0
cpu cores : 6
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 7
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.042
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 1
cpu cores : 6
apicid : 3
initial apicid : 3
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 8
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.004
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 2
cpu cores : 6
apicid : 5
initial apicid : 5
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 9
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.000
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 3
cpu cores : 6
apicid : 7
initial apicid : 7
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 10
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.137
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 4
cpu cores : 6
apicid : 9
initial apicid : 9
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 11
vendor_id : GenuineIntel
cpu family : 6
model : 158
model name : Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
stepping : 10
microcode : 0xf6
cpu MHz : 800.000
cache size : 9216 KB
physical id : 0
siblings : 12
core id : 5
cpu cores : 6
apicid : 11
initial apicid : 11
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities
vmx flags : vnmi preemption_timer invvpid ept_x_only ept_ad ept_1gb flexpriority tsc_offset vtpr mtf vapic ept vpid unrestricted_guest ple pml ept_mode_based_exec
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds mmio_stale_data retbleed gds
bogomips : 4399.99
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

>> 'sudo lshw -short'

H/W path Device Class Description
=============================================================
                                   system OMEN by HP Laptop (4CC49UA#ABA)
/0 bus 8466
/0/0 memory 64KiB BIOS
/0/13 memory 16GiB System Memory
/0/13/0 memory 8GiB SODIMM DDR4 Synchronous 2667 MHz (0.4 ns)
/0/13/1 memory 8GiB SODIMM DDR4 Synchronous 2667 MHz (0.4 ns)
/0/1d memory 384KiB L1 cache
/0/1e memory 1536KiB L2 cache
/0/1f memory 9MiB L3 cache
/0/20 processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
/0/100 bridge 8th Gen Core Processor Host Bridge/DRAM Registers
/0/100/1 bridge 6th-10th Gen Core Processor PCIe Controller (x16)
/0/100/1/0 display GP107M [GeForce GTX 1050 Ti Mobile]
/0/100/1/0.1 card0 multimedia GP107GL High Definition Audio Controller
/0/100/1/0.1/0 input11 input HDA NVidia HDMI/DP,pcm=3
/0/100/1/0.1/1 input12 input HDA NVidia HDMI/DP,pcm=7
/0/100/1/0.1/2 input13 input HDA NVidia HDMI/DP,pcm=8
/0/100/1/0.1/3 input14 input HDA NVidia HDMI/DP,pcm=9
/0/100/2 /dev/fb0 display CoffeeLake-H GT2 [UHD Graphics 630]
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor
/0/100/12 generic Cannon Lake PCH Thermal Controller
/0/100/14 bus Cannon Lake PCH USB 3.1 xHCI Host Controller
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/6 multimedia HP Wide Vision HD Camera
/0/100/14/0/7 communication AX200 Bluetooth
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 memory RAM memory
/0/100/16 communication Cannon Lake PCH HECI Controller
/0/100/17 scsi4 storage 82801 Mobile SATA Controller [RAID mode]
/0/100/17/0.0.0 /dev/sda disk 1TB HGST HTS721010A9
/0/100/17/0.0.0/1 /dev/sda1 volume 499GiB EXT3 volume
/0/100/17/0.0.0/2 /dev/sda2 volume 432GiB Windows NTFS volume
/0/100/1d bridge Cannon Lake PCH PCI Express Root Port #9
/0/100/1d/0 /dev/nvme0 storage Samsung SSD 970 PRO 1TB
/0/100/1d/0/0 hwmon3 disk NVMe disk
/0/100/1d/0/2 /dev/ng0n1 disk NVMe disk
/0/100/1d/0/1 /dev/nvme0n1 disk 1024GB NVMe disk
/0/100/1d/0/1/1 /dev/nvme0n1p1 volume 299MiB Windows FAT volume
/0/100/1d/0/1/2 /dev/nvme0n1p2 volume 953GiB EXT4 volume
/0/100/1d.5 bridge Cannon Lake PCH PCI Express Root Port #14
/0/100/1d.5/0 eth0 network RTL8111/8168/8211/8411 PCI Express Gigabit Ethern
/0/100/1d.6 bridge Cannon Lake PCH PCI Express Root Port #15
/0/100/1d.6/0 wlan0 network Wi-Fi 6 AX200
/0/100/1d.7 bridge Cannon Lake PCH PCI Express Root Port #16
/0/100/1d.7/0 mmc0 bus RTS522A PCI Express Card Reader
/0/100/1f bridge HM470 Chipset LPC/eSPI Controller
/0/100/1f/0 system PnP device PNP0c02
/0/100/1f/1 system PnP device PNP0b00
/0/100/1f/2 generic PnP device INT3f0d
/0/100/1f/3 generic PnP device HPQ8001
/0/100/1f/4 generic PnP device SYN3262
/0/100/1f/5 system PnP device PNP0c02
/0/100/1f/6 system PnP device PNP0c02
/0/100/1f/7 system PnP device PNP0c02
/0/100/1f/8 system PnP device PNP0c02
/0/100/1f.3 card1 multimedia Cannon Lake PCH cAVS
/0/100/1f.3/0 input15 input HDA Intel PCH Mic
/0/100/1f.3/1 input16 input HDA Intel PCH Mic
/0/100/1f.3/2 input17 input HDA Intel PCH Headphone
/0/100/1f.3/3 input18 input HDA Intel PCH HDMI/DP,pcm=3
/0/100/1f.3/4 input19 input HDA Intel PCH HDMI/DP,pcm=7
/0/100/1f.3/5 input20 input HDA Intel PCH HDMI/DP,pcm=8
/0/100/1f.4 bus Cannon Lake PCH SMBus Controller
/0/100/1f.5 bus Cannon Lake PCH SPI Controller
/1 power SR04070
/2 input0 input Lid Switch
/3 input1 input Power Button
/4 input10 input Video Bus
/5 input2 input Power Button
/6 input3 input AT Translated Set 2 keyboard
/7 input5 input SynPS/2 Synaptics TouchPad
/8 input6 input Wireless hotkeys
/9 input7 input ST LIS3LV02DL Accelerometer
/a input8 input HP WMI hotkeys
/b input9 input Video Bus

>> 'uname a'

Linux Omen 6.8.0-36-generic #36-Ubuntu SMP PREEMPT_DYNAMIC Mon Jun 10 10:49:14 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2071537/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → acpi (Ubuntu)
Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :
Download full text (5.3 KiB)

I have updated the report.
I believe it is the 'acpi' package.

I run 'sudo journalctl -f | grep 'acpi'. this is the output:

Journal file /var/log/journal/851d1be6b61f4acd90c605f9fd5b4e62/system@00061bf712ad6b62-83453c078195276f.journal~ is truncated, ignoring file.
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x05] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x06] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x07] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x08] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x09] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x0a] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x0b] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x0c] high edge lint[0x1])
Jun 21 10:11:18 Omen kernel: acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
Jun 21 10:11:18 Omen kernel: acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI EDR HPX-Type3]
Jun 21 10:11:18 Omen kernel: acpi PNP0A08:00: _OSC: OS now controls [PCIeHotplug SHPCHotplug PME AER PCIeCapability LTR DPC]
Jun 21 10:11:18 Omen kernel: clocksource: acpi_pm: mask: 0xffffff max_cycles: 0xffffff, max_idle_ns: 2085701024 ns
Jun 21 10:11:18 Omen kernel: hpet_acpi_add: no address or irqs in _CRS
Jun 21 10:11:18 Omen kernel: acpi device:47: hash matches
Jun 21 10:11:18 Omen kernel: acpi device:1a: hash matches
Jun 21 10:11:22 Omen kernel: ucsi_acpi USBC000:00: error -ETIMEDOUT: PPM init failed
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x05] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x06] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x07] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x08] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x09] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x0a] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x0b] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: ACPI: LAPIC_NMI (acpi_id[0x0c] high edge lint[0x1])
Jun 21 18:55:53 Omen kernel: acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
Jun 21 18:55:53 Omen kernel: acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI EDR HPX-Type3]
Jun 21 18:55:53 Omen kernel: acpi PNP0A08:00: _OSC: OS now ...

Read more...

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :

I plug my AC adapter into my laptop, and it freezes again.
I took a picture of my phone's output before the laptop froze completely.

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :

Here is more picture

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :

Here is more information:

krillavilla@Omen:~$ cat /proc/acpi/wakeup
Device S-state Status Sysfs node
PEG0 S4 *enabled pci:0000:00:01.0
PEGP S4 *disabled pci:0000:01:00.0
PEG1 S4 *disabled
PEGP S4 *disabled
PEG2 S4 *disabled
PEGP S4 *disabled
PS2K S3 *enabled pnp:00:03
                *disabled serio:serio0
PS2M S3 *disabled pnp:00:04
RP01 S4 *disabled
PXSX S4 *disabled
RP02 S4 *disabled
PXSX S4 *disabled
RP03 S4 *disabled
PXSX S4 *disabled
RP04 S4 *disabled
PXSX S4 *disabled
RP05 S4 *disabled
PXSX S4 *disabled
RP06 S4 *disabled
PXSX S4 *disabled
RP07 S4 *disabled
PXSX S4 *disabled
RP08 S4 *disabled
PXSX S4 *disabled
RP09 S4 *enabled pci:0000:00:1d.0
PXSX S4 *disabled pci:0000:02:00.0
RP10 S4 *disabled
PXSX S4 *disabled
RP11 S4 *disabled
PXSX S4 *disabled
RP12 S4 *disabled
PXSX S4 *disabled
RP13 S4 *disabled
PXSX S4 *disabled
RP14 S4 *enabled pci:0000:00:1d.5
PXSX S4 *disabled pci:0000:03:00.0
RP15 S4 *enabled pci:0000:00:1d.6
PXSX S4 *disabled pci:0000:04:00.0
RP16 S4 *enabled pci:0000:00:1d.7
PXSX S4 *disabled pci:0000:05:00.0
                *disabled platform:rtsx_pci_sdmmc.0
RP17 S4 *disabled
PXSX S4 *disabled
RP18 S4 *disabled
PXSX S4 *disabled
RP19 S4 *disabled
PXSX S4 *disabled
RP20 S4 *disabled
PXSX S4 *disabled
RP21 S4 *disabled
PXSX S4 *disabled
RP22 S4 *disabled
PXSX S4 *disabled
RP23 S4 *disabled
PXSX S4 *disabled
RP24 S4 *disabled
PXSX S4 *disabled
XHC S3 *enabled pci:0000:00:14.0
HDAS S4 *disabled pci:0000:00:1f.3
CNVW S4 *disabled
AWAC S4 *disabled

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :
Download full text (21.1 KiB)

My laptop froze again and I found more error message:

krillavilla@Omen:~$
journalctl -p 3 -xb
Journal file /var/log/journal/851d1be6b61f4acd90c605f9fd5b4e62/system@00061bf712ad6b62-83453c078195276f.journal~ is truncated, ignoring file.
Jul 01 09:19:37 Omen kernel: x86/cpu: SGX disabled by BIOS.
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.GPLD], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.TPLD], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.GUPC], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.TUPC], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._UPC], AE_ALREADY_E>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._PLD], AE_ALREADY_E>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._UPC], AE_ALREADY_E>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._PLD], AE_ALREADY_E>
Jul 01 09:19:37 Omen kernel: x86/cpu: SGX disabled by BIOS.
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.GPLD], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.TPLD], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.GUPC], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.TUPC], AE_ALREADY_EXISTS>
Jul 01 09:19:37 Omen kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
Jul 01 09:19:37 Omen kernel: ACPI BIOS Error (bug): Failure creating named object [\_S...

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :
Download full text (33.3 KiB)

krillavilla@Omen:~$
sudo journalctl -k | sudo grep ACPI
sudo dmesg | grep ACPI
Journal file /var/log/journal/851d1be6b61f4acd90c605f9fd5b4e62/system@00061bf712ad6b62-83453c078195276f.journal~ is truncated, ignoring file.
Jul 01 09:19:37 Omen kernel: BIOS-e820: [mem 0x00000000377ab000-0x0000000037833fff] ACPI data
Jul 01 09:19:37 Omen kernel: BIOS-e820: [mem 0x0000000037834000-0x0000000037d8bfff] ACPI NVS
Jul 01 09:19:37 Omen kernel: reserve setup_data: [mem 0x00000000377ab000-0x0000000037833fff] ACPI data
Jul 01 09:19:37 Omen kernel: reserve setup_data: [mem 0x0000000037834000-0x0000000037d8bfff] ACPI NVS
Jul 01 09:19:37 Omen kernel: efi: ACPI 2.0=0x377ce000 ACPI=0x377ce000 TPMFinalLog=0x37cf2000 SMBIOS=0x3a9b9000 SMBIOS 3.0=0x3a9b8000 MEMATTR=0x346f5018 ESRT=0x34349818 MOKvar=0x3a9d1000 INITRD=0x2d8c2518 RNG=0x377c5018 TPMEventLog=0x2d8b7018
Jul 01 09:19:37 Omen kernel: ACPI: Early table checksum verification disabled
Jul 01 09:19:37 Omen kernel: ACPI: RSDP 0x00000000377CE000 000024 (v02 HPQOEM)
Jul 01 09:19:37 Omen kernel: ACPI: XSDT 0x00000000377CE0C8 000114 (v01 HPQOEM SLIC-MPC 01072009 HP 00010013)
Jul 01 09:19:37 Omen kernel: ACPI: FACP 0x0000000037821060 000114 (v06 HPQOEM SLIC-MPC 01072009 HP 00010013)
Jul 01 09:19:37 Omen kernel: ACPI: DSDT 0x00000000377CE270 052DEE (v02 HPQOEM 8466 01072009 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: FACS 0x0000000037D87080 000040
Jul 01 09:19:37 Omen kernel: ACPI: APIC 0x0000000037821178 0000F4 (v04 HPQOEM 8466 01072009 HP 00010013)
Jul 01 09:19:37 Omen kernel: ACPI: FPDT 0x0000000037821270 000044 (v01 HPQOEM 8466 01072009 HP 00010013)
Jul 01 09:19:37 Omen kernel: ACPI: FIDT 0x00000000378212B8 00009C (v01 HPQOEM 8466 01072009 HP 00010013)
Jul 01 09:19:37 Omen kernel: ACPI: MCFG 0x0000000037821358 00003C (v01 HPQOEM 8466 01072009 HP 00000097)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x0000000037821398 0035F5 (v02 HPQOEM 8466 00001000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x0000000037824990 001B5A (v02 HPQOEM 8466 00003000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: MSDM 0x00000000378264F0 000055 (v03 HPQOEM SLIC-MPC 00000001 HP 00010013)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x0000000037826548 0031C6 (v02 HPQOEM 8466 00003000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x0000000037829710 0025D8 (v02 HPQOEM 8466 00001000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: HPET 0x000000003782BCE8 000038 (v01 HPQOEM 8466 00000002 HP 01000013)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x000000003782BD20 002999 (v02 HPQOEM 8466 00000000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: UEFI 0x000000003782E6C0 000042 (v01 HPQOEM 8466 00000002 HP 01000013)
Jul 01 09:19:37 Omen kernel: ACPI: LPIT 0x000000003782E708 00005C (v01 HPQOEM 8466 00000002 HP 01000013)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x000000003782E768 001423 (v02 HPQOEM 8466 00001000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: SSDT 0x000000003782FB90 0005C7 (v02 HPQOEM 8466 00000000 ACPI 20160527)
Jul 01 09:19:37 Omen kernel: ACPI: DBGP 0x0000000037830158 000034 (v01 HPQOEM 8466 00000002 HP 01000013)
Jul 01 09:19:...

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :

I added quiet splash acpi=off to my grub file. I will provide an update if that helps with my freezing issue.

# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
# info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=menu
GRUB_TIMEOUT=1
GRUB_DISTRIBUTOR='Kubuntu'
GRUB_CMDLINE_LINUX_DEFAULT='quiet splash acpi=0ff'
GRUB_CMDLINE_LINUX="net.ifnames=0 biosdevname=0"

# If your computer has multiple operating systems installed, then you
# probably want to run os-prober. However, if your computer is a host
# for guest OSes installed via LVM or raw disk devices, running
# os-prober can cause damage to those guest OSes as it mounts
# filesystems to look for things.
#GRUB_DISABLE_OS_PROBER=false

# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal
#GRUB_TERMINAL=console

# The resolution used on graphical terminal

Revision history for this message
Kashad J Turner-Warren (krillavilla) wrote :
Download full text (18.5 KiB)

MY laptop freezed again. this was the output:

░░ Subject: A start job for unit UNIT has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ A start job for unit UNIT has finished with a failure.
░░
░░ The job identifier is 263 and the job result is failed.
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_dev_rescan
Jul 02 12:46:07 Omen kernel: BUG: scheduling while atomic: kworker/11:2/423/0x00000000
Jul 02 12:46:07 Omen kernel: BUG: workqueue leaked lock or atomic: kworker/11:2/0x7fffffff/423
                                  last function: ata_scsi_...

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