Pulseaudio fails to detect /enable Intel SST sound card

Bug #1964579 reported by Leó Kolbeinsson

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Testing Live session and also full install Ubuntu Mate Jammy daily ISO 11-03-2022

The machine tested - AEROFARA Aero2 Pro, N5105,8GB,Ethernet GB,WiFi,Bluetooth 4.0,128GB SSD,Intel UHD Graphics

The audio card is not detected - entering sound preferences settings - "output" only shows

dummy output stereo - under "hardware" is no entry available

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu78
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CasperVersion: 1.467
CurrentDesktop: MATE
Date: Fri Mar 11 09:25:31 2022
LiveMediaBuild: Ubuntu-MATE 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220311)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Digital Out, HDMI
Title: [AERO 2 Pro, Intel Jasperlake HDMI, Digital Out, HDMI] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/13/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: JB1006
dmi.board.asset.tag: Default string
dmi.board.name: AERO 2 Pro
dmi.board.vendor: Shenzhen Wangang Technology Co., Ltd
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 35
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 0.7
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrJB1006:bd12/13/2021:br5.19:efr0.7:svnShenzhenWangangTechnologyCo.,Ltd:pnAERO2Pro:pvrDefaultstring:rvnShenzhenWangangTechnologyCo.,Ltd:rnAERO2Pro:rvrDefaultstring:cvnDefaultstring:ct35:cvrDefaultstring:skuAERO2Pro:
dmi.product.family: Windows 10 Pro
dmi.product.name: AERO 2 Pro
dmi.product.sku: AERO 2 Pro
dmi.product.version: Default string
dmi.sys.vendor: Shenzhen Wangang Technology Co., Ltd

Revision history for this message
Leó Kolbeinsson (leok) wrote :
description: updated
Revision history for this message
Leó Kolbeinsson (leok) wrote (last edit ):

Looking at the alsainfo.txt - I can see that the card is detected but not enabled.

Leó Kolbeinsson (leok)
summary: - [AERO 2 Pro, Intel Jasperlake HDMI, Digital Out, HDMI] Pulseaudio fails
- to detect card
+ Pulseaudio fails to detect card
summary: - Pulseaudio fails to detect card
+ Pulseaudio fails to detect /enable card
summary: - Pulseaudio fails to detect /enable card
+ Pulseaudio fails to detect /enable Intel SST sound card
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1964579

tags: added: iso-testing
Revision history for this message
Igor V. Kovalenko (i-garrison) wrote :

Almost positive this is due to pipewire audio part is running, see alsa info:

PipeWire:
      Installed - Yes (/usr/bin/pipewire)
      Running - Yes

Revision history for this message
Leó Kolbeinsson (leok) wrote :

This error also affecting Lubuntu,Ubuntu Budgie and Ubuntu.

Revision history for this message
ԜаӀtеr Ⅼарсһуnѕkі (wxl) wrote :

Are you sure this isn't because of requiring proprietary drivers?

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
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