subiquity crash while detecting disks on arm64
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
subiquity |
Fix Committed
|
Undecided
|
Unassigned |
Bug Description
Got following backtracke while installing in an arm64.
Machine is a 64-core TaiShan 2280, 128 GiB RAM, 8 TB HDD, installing 20.04.4 HWE from an USB stick.
Disk already had a 20.0.4 with GA kernel installed.
Installer booted from USB, started on console then migrated to SSH install.
subiquity crashed before I had a chance to chose the target disk.
Network and internet access available without proxies during the entire test.
SourcePackage: subiquity
Title: Installer UI crashed with AttributeError
Traceback:
Traceback (most recent call last):
File "/snap/
super().run()
File "/snap/
super().run()
File "/snap/
raise exc
File "/snap/
self.
File "/snap/
fut.result()
File "/snap/
oops_id = await run_in_
File "/snap/
return await loop.run_
File "/snap/
result = self.fn(*self.args, **self.kwargs)
File "/snap/
data = bson.BSON(
AttributeError: module 'bson' has no attribute 'BSON'
There was an additional related backtrace while using option "Submit crash log to Canonical", with the same failure on call star (no bson.BSON).
Result of the session where I called the installer from SSH:
ittner@olwe:~$ ssh -opubKeyAuthent
The authenticity of host '10.228.68.107 (10.228.68.107)' can't be established.
ECDSA key fingerprint is SHA256:
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added '10.228.68.107' (ECDSA) to the list of known hosts.
installer@
Welcome to Ubuntu 20.04.4 LTS (GNU/Linux 5.13.0-30-generic aarch64)
* Documentation: https:/
* Management: https:/
* Support: https:/
System information as of Mon Feb 21 17:47:34 UTC 2022
System load: 0.1 Processes: 782
Usage of /home: unknown Users logged in: 0
Memory usage: 1% IPv4 address for enP10p17s0f1np1: 10.228.68.59
Swap usage: 0% IPv4 address for enahisic2i0: 10.228.68.107
0 updates can be applied immediately.
Last login: Mon Feb 21 14:29:02 2022 from 10.172.68.66
connecting...
generating crash report
report saved to /var/crash/
Traceback (most recent call last):
File "/snap/
return _run_code(code, main_globals, None,
File "/snap/
exec(code, run_globals)
File "/snap/
sys.
File "/snap/
subiquity_
File "/snap/
super().run()
File "/snap/
super().run()
File "/snap/
raise exc
File "/snap/
self.
File "/snap/
fut.result()
File "/snap/
oops_id = await run_in_
File "/snap/
return await loop.run_
File "/snap/
result = self.fn(*self.args, **self.kwargs)
File "/snap/
data = bson.BSON(
AttributeError: module 'bson' has no attribute 'BSON'
Connection to 10.228.68.107 closed.
Changed in subiquity: | |
status: | New → In Progress |
Changed in subiquity: | |
status: | In Progress → Fix Committed |
Hm that looks like the snap is busted somehow :(