lubuntu jammy - unable to submit bug via `ubuntu-bug calamares`

[Chris Guiver]

Lubuntu jammy QA-test install on
- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)

but it failed; calamares issue... No prob; file bug.

I had issues filing bug, thus this additional report.

** BACKGROUND on the install & other report

calamares bug filed as https://bugs.launchpad.net/ubuntu/+source/calamares/+bug/1959865 was filed online; then apport-collect run successfully on box. That link is now added to this report here as `apport-collect` was run during the same boot or live session as issue occurred.

As noted in comment #7 (of this report) and the now provided link; a end-users filing of an install issue had me attempt a 'strange' (stupid?) install; a QA-testcase we call "install using existing partition"; https://discourse.lubuntu.me/t/testing-checklist-understanding-the-testcases/2743 where you just re-use existing partitions without format.. EXCEPT I was attempting it here with an encrypted partition... no mount or anything; just selecting in calamares)... it was this install type that no doubt led to this error.

** EXPECTED OUTCOME

`ubuntu-bug calamares` and file bug report via firefox..

** ACTUAL OUTCOME

Alas `ubuntu-bug` won't work with this error

---
The problem cannot be reported:

Your /tmp partition has less than 32.33792 MB of free space available, which leads to problems using applications and installing updates. Please free some space.

Press any key to continue...
---

Full terminal session follows

---
lubuntu@lubuntu:~$ ubuntu-bug calamares

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
....................................................
***

The contents of the files attached to this report will help developers diagnose your bug more quickly. It may be possible that there is sensitive information in these files.

You will be able to review these attachments before they are sent. Do you want to include these files?

What would you like to do? Your options are:
  Y: Yes
  N: No
  C: Cancel
Please choose (Y/N/C): y

*** Problem in calamares

The problem cannot be reported:

Your /tmp partition has less than 32.33792 MB of free space available, which leads to problems using applications and installing updates. Please free some space.

Press any key to continue...
No pending crash reports. Try --help for more information.

--

Note: apport-collect has NOW been run on same box; same daily ISO, but it's a later reboot/session

---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu76
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465
CurrentDesktop: LXQt
DistroRelease: Ubuntu 22.04
LiveMediaBuild: Lubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220202)
Package: apport 2.20.11-0ubuntu76
PackageArchitecture: all
ProcVersionSignature: Ubuntu 5.15.0-18.18-generic 5.15.12
Tags: jammy
Uname: Linux 5.15.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

[Chris Guiver (guiverc)]

I tried adding more detail using `apport-colect` but I only got

---
lubuntu@lubuntu:~/.cache/calamares$ apport-collect 1959866

*** Updating problem report

No additional information collected.

Press any key to continue...
No pending crash reports. Try --help for more information.
---

This is a LIVE system; as I'm trying to install the daily; but it failed :( which is what me try and run `ubuntu-bug`..

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1959866

[Brian Murray (brian-murray)]

Could you include some information about the disk space available using the 'df -h'? Thanks in advance.

[Chris Guiver (guiverc)]

apport information

[Chris Guiver (guiverc)]

apport information

[Chris Guiver (guiverc)]

apport information

[Chris Guiver (guiverc)]

Thanks Brian, for correcting package; that explains why apport-collect could not be run !

I've rebooted same daily on same box & now run apport-collect.

I've also added a link in original description to the calamares bug report that was initially filed online (browser) BUT I did run `apport-collect` DURING THE SESSION I experienced this issue.

It's not an installed system, but Lubuntu jammy daily running live, the installation failed making me want to run `ubuntu-bug`.

lubuntu@lubuntu:~$ df -h
Filesystem Size Used Avail Use% Mounted on
tmpfs 487M 7.5M 479M 2% /run
/dev/sdb1 1.9G 1.9G 0 100% /cdrom
/cow 2.4G 122M 2.3G 5% /
/dev/disk/by-label/writable 13G 2.4M 12G 1% /var/log
tmpfs 2.4G 0 2.4G 0% /dev/shm
tmpfs 5.0M 4.0K 5.0M 1% /run/lock
tmpfs 2.4G 500K 2.4G 1% /tmp
tmpfs 487M 72K 487M 1% /run/user/999

(this will be what it looked like before calamares was started; but may differ to where I was on calamares crash/end... I can re-create rather easily currently; as I've switched Lubuntu QA-focus to 20.04.4 a few days ago so this box will have 20.04.4 rather regularly re-installed to it..

it's possible the issue relates to my attempt to install OVER an encrypted disk install; details are in the other report; exploration of a filed lubuntu bug - just seeing if that install would work really... The issue may not occur unless users do something 'strange' like what I tried (which I only exploring a end-users report; I'd not install that way if it was me installing for myself)

Apologies for not adding extra detail here - my focus was on calamares report when filed; I intended to return here to 'add more' but failed to.

[Chris Guiver (guiverc)]

Encountered this today... similar to original

Current Lubuntu jammy daily install (to same dc7700 originally filed on, though now has different GPU & more ram), calamares crashed so tried to file bug report using

`ubuntu-bug calamares`.

---
lubuntu@lubuntu:~$ ls /var/crash
_usr_bin_calamares.0.crash
lubuntu@lubuntu:~$ ubuntu-bug calamares

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
....................................
***

The contents of the files attached to this report will help developers diagnose your bug more quickly. It may be possible that there is sensitive information in these files.

You will be able to review these attachments before they are sent. Do you want to include these files?

What would you like to do? Your options are:
  Y: Yes
  N: No
  C: Cancel
Please choose (Y/N/C): y
.......

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (54.8 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): s

*** Uploading problem information

The collected information is being sent to the bug tracking system.
This might take a few minutes.
99%

*** To continue, you must visit the following URL:

  https://bugs.launchpad.net/ubuntu/+source/calamares/+filebug/51cc7b6e-ade2-11ed-8040-40a8f03099c8?

You can launch a browser now, or copy this URL into a browser on another computer.

Choices:
  1: Launch a browser now
  C: Cancel
Please choose (1/C): 1
/usr/bin/xdg-open: 882: firefox: not found
/usr/bin/xdg-open: 882: firefox: not found
xdg-open: no method available for opening 'https://bugs.launchpad.net/ubuntu/+source/calamares/+filebug/51cc7b6e-ade2-11ed-8040-40a8f03099c8?'
lubuntu@lubuntu:~$

[Benjamin Drung (bdrung)]

I don't see that you have the same issue. Your issue seems to be "firefox: not found" which is bug #1973470.

[Benjamin Drung (bdrung)]

Can you retest with apport 2.20.11-0ubuntu82.5?

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]