Install failed - External command failed to finish

Bug #1955899 reported by Leó Kolbeinsson
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calamares (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Installing Studio Jammy QA ISO 27-12-21

Testcase- Dell Latitude 7280 UEFI secure boot mode - WiFi connection
http://iso.qa.ubuntu.com/qatracker/milestones/429/builds/241913/testcases/1701/results/

The install failed - External command failed to finish.

See also attached screenshot.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: calamares 3.2.41.1-0ubuntu2
ProcVersionSignature: Ubuntu 5.13.0-19.19-lowlatency 5.13.14
Uname: Linux 5.13.0-19-lowlatency x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
.etc.calamares.modules.finished.conf:
 ---
 restartNowMode: user-checked
 restartNowCommand: "systemctl -i reboot"
.etc.calamares.modules.partition.conf:
 efiSystemPartition: "/boot/efi"
 enableLuksAutomatedPartitioning: true
 userSwapChoices: none
 drawNestedPartitions: true
 defaultFileSystemType: "ext4"
.etc.calamares.modules.shellprocess_logs.conf:
 ---
 dontChroot: true
 timeout: 30
 script:
     - calamares-logs-helper @@ROOT@@
.home.ubuntu-studio..cache.calamares.session.log:
 === START CALAMARES 3.2.41.1
 2021-12-28 - 09:41:26 [1]: void Calamares::ViewManager::onInstallationFailed(const QString&, const QString&)
     ERROR: Installation failed: "External command failed to finish."
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465
CurrentDesktop: KDE
Date: Tue Dec 28 09:51:12 2021
LiveMediaBuild: Ubuntu-Studio 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211227)
RelatedPackageVersions:
 calamares-settings-ubuntu-common 1:22.04.1
 calamares-settings-lubuntu N/A
 xfsprogs 5.13.0-1ubuntu1
 btrfs-progs 5.15.1-1
SourcePackage: calamares
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
.etc.calamares.modules.finished.conf:
 ---
 restartNowMode: user-checked
 restartNowCommand: "systemctl -i reboot"
.etc.calamares.modules.partition.conf:
 efiSystemPartition: "/boot/efi"
 enableLuksAutomatedPartitioning: true
 userSwapChoices: none
 drawNestedPartitions: true
 defaultFileSystemType: "ext4"
.etc.calamares.modules.shellprocess_logs.conf:
 ---
 dontChroot: true
 timeout: 30
 script:
     - calamares-logs-helper @@ROOT@@
.home.ubuntu-studio..cache.calamares.session.log:
 === START CALAMARES 3.2.41.1
 2022-03-25 - 09:53:28 [1]: void Calamares::ViewManager::onInstallationFailed(const QString&, const QString&)
     ERROR: Installation failed: "External command failed to finish."
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.467
CurrentDesktop: KDE
DistroRelease: Ubuntu 22.04
LiveMediaBuild: Ubuntu-Studio 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220325)
Package: calamares 3.2.41.1-0ubuntu3
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-22.22-lowlatency 5.15.19
RelatedPackageVersions:
 calamares-settings-ubuntu-common 1:22.04.4
 calamares-settings-lubuntu N/A
 xfsprogs 5.13.0-1ubuntu2
 btrfs-progs 5.16.2-1
Tags: jammy
Uname: Linux 5.15.0-22-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Leó Kolbeinsson (leok) wrote :
Leó Kolbeinsson (leok)
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1955899

tags: added: iso-testing
Revision history for this message
Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.after_bootloader_context.conf.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.automirror.conf.txt

apport information

Revision history for this message
Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.before_bootloader_context.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.before_bootloader_mkdirs_context.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.bootloader.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.displaymanager.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.fstab.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.locale.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.machineid.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.mount.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.packages.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.unpackfs.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.users.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.modules.welcome.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : .etc.calamares.settings.conf.txt

apport information

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Leó Kolbeinsson (leok) wrote : Dependencies.txt

apport information

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Leó Kolbeinsson (leok) wrote : ProcCpuinfoMinimal.txt

apport information

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Leó Kolbeinsson (leok) wrote : ProcEnviron.txt

apport information

Revision history for this message
Leó Kolbeinsson (leok) wrote :

This occurred again on Jammy Studio daily ISO 25.03.2022

Attached is screenshot of error at failure.

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Studio no longer does the Cala thing

Changed in calamares (Ubuntu):
status: New → Invalid
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