Ubiquity fails to connect to network when only ethernet connection available

[Leó Kolbeinsson]

Installing Xubuntu Impish daily 27-08-2021

Dell Optiplex 7060 connected to internet via ethernet connection (this is a bare metal box not a VM)

The installer fails to recognize the connection and does not offer to download updates etc.
this also results in failure to select correct timezone.

However on reboot the Internet is connected

See attached syslog from the install media

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
Uname: Linux 5.13.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu68
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Fri Aug 27 11:40:43 2021
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/xubuntu.seed maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2021-08-27 (0 days ago)
InstallationMedia: Xubuntu 21.10 "Impish Indri" - Alpha amd64 (20210827)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Leó Kolbeinsson (leok)]

See attached screenshot taken at install

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1941890

[Leó Kolbeinsson (leok)]

Tested Impish dailies Kubuntu,Xubuntu and Ubuntu 28-08-2021

See results here:
http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/235847/testcases/1300/results
http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/235842/testcases/1300/results
http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/235862/testcases/1300/results

This bug occured in both Kubuntu and Xubuntu installs using ethernet connections.
However the bug is not present in Ubuntu install.

This also is not present in Virtual Box installs - only bare metal intstalls.

[Leó Kolbeinsson (leok)]

Tested Impish dailies Kubuntu,Xubuntu and Ubuntu 05-09-2021 on boxes Dell Optiplex 7040 and Dell Optiplex 7040 and was unable to reproduce the bug.

Test results:

http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/236277/testcases/1300/results

http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/236273/testcases/1300/results

http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/236292/testcases/1300/results

[Brian Murray (brian-murray)]

The syslog file shows eno1 getting an IP address and connecting to is.archive.ubuntu.com so I'm not sure why ubiquity didn't think you were connected.

[Leó Kolbeinsson (leok)]

@brian-murray Brian

Yes it is strange indeed- as noted in comment #5 I can no longer reproduce the issue.
Have tested all 3 flavors listed above the past 3 days (05-06-07) with no bug.

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]