Clicking "install" icon from Live desktop does nothing

Bug #1867845 reported by MarkF
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

ISO testing 20.04 Xubuntu daily image 20200317. Live desktop boots. But, clicking the icon to install does nothing. I see the usb flash drive's activity light flicker for 5-10 seconds. But, nothing happens. I ran the launcher command from the command line. But, no msgs were displayed.

The machine is a Toshiba C55-B in CSM mode. (Other *buntu flavors install.).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.6
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
Uname: Linux 5.4.0-18-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
CasperVersion: 1.441
CurrentDesktop: XFCE
Date: Wed Mar 18 01:59:56 2020
InstallCmdLine: file=/cdrom/preseed/xubuntu.seed initrd=/casper/initrd quiet splash ---
LiveMediaBuild: Xubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200317)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
MarkF (az2008) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1867845

tags: added: iso-testing
Revision history for this message
MarkF (az2008) wrote :

I had the reported behavior with today's Budgie daily image.

I tried installing today's daily image using both UEFI & CSM bios settings. That didn't make a difference.

I have installed Xubuntu & Budgie to this laptop before. The last time was March 3.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
MarkF (az2008) wrote :

UPDATE: The reported problem doesn't exist in Xubuntu's next 20200318 daily image. I haven't tested Budgie yet.

I assume this problem is gone.

Revision history for this message
Bill (franksmcb) (franksmcb) wrote :

This occurred with the 20200317 ISO of Ubuntu MATE.

It is no longer an issue with the 20200318 ISO

Revision history for this message
MarkF (az2008) wrote :

Update: I installed Budgie 20200318. It didn't have this problem reported with the 20200317. (I also installed Mate 20200318. It didn't have a problem. Confirming Bill's comment.). It seems like this was a one-day glitch. It's gone.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Looks like the bug that was fixed today with https://launchpad.net/ubuntu/+source/ubuntu-themes/19.04-0ubuntu3

Changed in ubiquity (Ubuntu):
status: Confirmed → Fix Released
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