yakkety server: fails to detect and mount CD-ROM

Bug #1626622 reported by Jason Gerard DeRose
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
Fix Released
Critical
Unassigned
Yakkety
Fix Released
Critical
Unassigned

Bug Description

The latest yakkety server amd64 daily (20160921.1, sha1sum b3e9f59397389bf23390f4869d3aef46de5d105c) fails to detect and mount the CD-ROM.

Please see attached screenshot.

I confirmed that this is happening on physical hardware when booting the server installer from a USB stick (I tested in both UEFI and BIOS mode, both fail).

This also happens under QEMU in BIOS mode. I can't test under QEMU in UEFI mode because of lp:1624096

Thanks!

Revision history for this message
Jason Gerard DeRose (jderose) wrote :
summary: - yakkety server: fails to detect and mount CD-ROM (QEMU, BIOS mode)
+ yakkety server: fails to detect and mount CD-ROM
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in debian-installer (Ubuntu):
status: New → Confirmed
Revision history for this message
Joshua Powers (powersj) wrote :
Changed in debian-installer (Ubuntu):
importance: Undecided → Critical
Revision history for this message
Steve Langasek (vorlon) wrote :

Transient bug in a non-promoted image due to package pool mismatch. Will be fixed in next build.

Changed in debian-installer (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Joshua Powers (powersj) wrote :

Still an issue with 20160922

Diff from 20160921-1 to 20160922:
https://paste.ubuntu.com/23217146/

installer syslog:
https://paste.ubuntu.com/23217147/

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1626622

tags: added: iso-testing
Steve Langasek (vorlon)
Changed in debian-installer (Ubuntu):
status: Invalid → New
Revision history for this message
Joshua Powers (powersj) wrote :
Revision history for this message
Joshua Powers (powersj) wrote :

Testing with the 20160924 ISO resulted in the same error.

Typical QEMU CLI:
# qemu-img create -f qcow2 vdisk.img 4G
# qemu-system-x86_64 -enable-kvm -boot d -hda vdisk.img -cpu host -m 1024 -cdrom yakkety-server-amd64.iso

Using SATA CD-ROM drive as suggested on IRC, also errored at the same place:
# qemu-system-x86_64 -enable-kvm -boot d -hda vdisk.img -cpu host -m 1024 -device ahci,id=sata0,bus=pci.0,addr=0x8 -drive file=yakkety-server-amd64.iso,format=raw,if=none,media=cdrom,id=drive-sata0-0-0,readonly=on -device ide-cd,bus=sata0.0,drive=drive-sata0-0-0,id=sata0-0-0,bootindex=1

Revision history for this message
Brian Murray (brian-murray) wrote :

Bug 778319 is about a similar (if no the same) issue. Could you try the workaround described in comment #7?

"Solution (that needs manual intervention) that works for me
# ALT+F2 to go to the shell, umount /media && mount /dev/sdb /cdrom
(supposing that the flash drive is /dev/sdb)"

Revision history for this message
Joshua Powers (powersj) wrote :

When I try there are no /dev/*sd* devices to even try to mount and /media is not mounted or anything there.

Revision history for this message
Joshua Powers (powersj) wrote :

Appears fixed with 20160926. System installed fully and booted an install system. Automated smoke tests for amd64 and i386 have passed and more in-depth tests are in progress.

powersj@x1:~/downloads$ md5sum yakkety-server-amd64.iso
cdb48787833706b3b96f427904b3a4bf yakkety-server-amd64.iso
powersj@x1:~/downloads$ sha1sum yakkety-server-amd64.iso
1341a027e77d9462ba5729af8e04d699f2270610 yakkety-server-amd64.iso

Ran a full install via:
# qemu-img create -f qcow2 vdisk.img 4G
# qemu-system-x86_64 -enable-kvm -boot d -hda vdisk.img -cpu host -m 1024 -cdrom yakkety-server-amd64.iso
Post-install
# qemu-system-x86_64 -enable-kvm -hda vdisk.img -cpu host -m 1024

Revision history for this message
Brian Murray (brian-murray) wrote :

I'm setting this to Incomplete since it appears to be fixed.

Changed in debian-installer (Ubuntu Yakkety):
status: New → Incomplete
Revision history for this message
Jason Gerard DeRose (jderose) wrote :

Ah, sorry, I forgot to follow up on this. Yes, the bug has been fixed for about a week now (but I was on vacation).

Is it better to mark this as Fix Released instead?

Changed in debian-installer (Ubuntu Yakkety):
status: Incomplete → Fix Released
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