14.04.1 release notes provide incorrect upgrade info

Bug #1351826 reported by Erick Brunzell
52
This bug affects 10 people
Affects Status Importance Assigned to Milestone
Release Notes for Ubuntu
Fix Released
Undecided
Unassigned

Bug Description

I probably should have filed this bug report about a week ago but I assumed that both Saucy -> Trusty and Precise -> Trusty release upgrades were just temporarily delayed due to bugs I encountered during iso/upgrade testing on the 23rd. Regardless upgrades to Trusty are still not available as of this moment either via update-manager or by using do-release-upgrade unless -d is invoked.

Saucy -> Trusty upgrades are still broken due to bug #1347721 but the release notes fail to mention that. Can that process even be fixed now that Saucy is EOL? The release notes should provide the correct info.

The release notes say nothing about Precise -> Trusty upgrades even though bug #1347964 has been fixed. I verified that myself and did encounter bug #1351414 but it's truly a corner issue that should effect very few users and is easily resolved post-upgrade.

In the original Trusty release announcement we did say, "Users of 12.04 LTS will be offered the automatic upgrade when 14.04.1 LTS is released, which is scheduled for July 24th".

So we probably need to liaise with Michael Vogt and the release team?

Thanks in advance.

Just thought to add a link to the release notes:

https://wiki.ubuntu.com/TrustyTahr/ReleaseNotes

description: updated
affects: ubuntu-docs → ubuntu-website
Revision history for this message
Erick Brunzell (lbsolost) wrote :

Thanks Gunnar.

affects: ubuntu-website → ubuntu-release-notes
Revision history for this message
Erick Brunzell (lbsolost) wrote :

Thanks Chris.

Changed in ubuntu-release-notes:
status: New → Confirmed
tags: added: ubuntu-release-upgrader
Revision history for this message
Erick Brunzell (lbsolost) wrote :

I am going to report this on the QA Tracker under 12.04.5 testing which may seem underhanded, but it's not really. Look at the original Trusty release announcement:

https://lists.ubuntu.com/archives/ubuntu-announce/2014-April/000182.html

It clearly says, "Users of 12.04 LTS will be offered the automatic upgrade when 14.04.1 LTS is released, which is
scheduled for July 24th".

So it should be expected to see an upgrade available notification shortly after installing 12.04.5, opening Update Manager, and refreshing the cache by clicking on check.

This is a big deal because multiple users have posted on the forums indicating that they've done all kinds of inappropriate things such as manually changing their software sources from precise to trusty, switching upgrade notifications from lts only to normal, using update-manager -p, etc, etc.

All that was needed to prevent the confusion were a few well written lines of text either in the release notes or the release announcement. It's never too late to fix instructions.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1351826

tags: added: iso-testing
Revision history for this message
Erick Brunzell (lbsolost) wrote :

I was just doing a quick Google search to see if I could find any updated info regarding Trusty upgrades and stumbled on this:

http://askubuntu.com/questions/125392/why-is-no-new-release-found-when-upgrading-from-a-lts-to-the-next

I see there Jorge Castro said, "That seems like a release oversight, can you file a bug and CC me?", so I subscribed him to this bug report.

Apologies in advance for the intrusion.

Revision history for this message
Brian Murray (brian-murray) wrote :

It really isn't clear to me what you fixed here. You mention "14.04.1 release notes provide incorrect upgrade info". Do you mean the wiki page (https://wiki.ubuntu.com/TrustyTahr/ReleaseNotes) you've linked to in the bug description? Or do you mean some url on www.ubuntu.com?

Revision history for this message
Erick Brunzell (lbsolost) wrote :

No one has fixed anything, yes same link as above - there are two issues:

(1) No mention at all regarding Precise -> Trusty upgrades, just "Upgrading from Ubuntu 13.10". (I originally thought they may have been postponed for a reason).

(2) No mention of bug #1347721 in Known issues/Upgrade. Is that even truly recoverable?

Revision history for this message
Brian Murray (brian-murray) wrote :

(1) It was postponed deliberately. I've now updated the wiki page.

Revision history for this message
Krzysztof Debski (fantom15) wrote :

(1) No mention at all regarding Precise -> Trusty upgrades, just "Upgrading from Ubuntu 13.10". (I originally thought they may have been postponed for a reason).

done:
https://wiki.ubuntu.com/TrustyTahr/ReleaseNotes#Upgrading_from_Ubuntu_12.04_LTS_or_Ubuntu_13.10

(2) No mention of bug #1347721 in Known issues/Upgrade. Is that even truly recoverable?

bug #1347721 has been fixed

Can this bug be closed?

Revision history for this message
Erick Brunzell (lbsolost) wrote :

Yes, it should be closed.

Mathew Hodson (mhodson)
Changed in ubuntu-release-notes:
status: Confirmed → Fix Released
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