Continue button is greyed out

Bug #1303945 reported by Max Brustkern
34
This bug affects 8 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I'm running the daily edubuntu i386 dvd on a laptop with a secured wireless connection. Sometimes when I get to the "Edubuntu installation options (part 2)" page, the Continue button is greyed out. Going back and then continuing again seems to fix this. Previously, this happened when I first arrived at the page, but the second time, I arrived at the page and waited a bit, then it happened. I've seen the same problem on the "Installation type" page as well.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.17.10
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic i686
ApportVersion: 2.14.1-0ubuntu1
Architecture: i386
CasperVersion: 1.339
CurrentDesktop: Unity
Date: Mon Apr 7 18:05:42 2014
InstallCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz boot=casper iso-scan/filename=/ubuntu.iso noeject noprompt splash --
LiveMediaBuild: Edubuntu 14.04 LTS "Trusty Tahr" - Daily i386 (20140407)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Max Brustkern (nuclearbob) wrote :
tags: added: iso-testing
Revision history for this message
Max Brustkern (nuclearbob) wrote :

I see this on the keyboard layout screen on the Edubuntu 20140408 amd64 DVD.

tags: added: edubuntu
Changed in ubiquity (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
Luis Alvarado (luisalvarado) wrote :

This also affects the Ubuntu ISO. In my case 64 bit. I have to go back then forward to get it working.

Revision history for this message
Maxwell Dreytser (admik) wrote :

Same thing happens to me on pretty much all the screens. On the Installation type I had to go back then forward. On the time zone selection screen I had to select first a different time zone then change it back to my timezone, but even then the button did become enabled, but it said Connect instead of Continue, but it does move on to the next screen.

I used the DVD I downloaded via torrent from releases.ubuntu.com. It was the 14.04.1 (Trusty Tahr).

This is a major bug that pushes away new users.

Revision history for this message
Roland Cooper (roland-cooper) wrote :

After 10 years of avoiding Linux, this is my first impression of Linux, can't install it because of this bug, starting to regret downloading a 930MB ISO with a broken OS on it.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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