ubiquity hangs when trying to install from live session

[ventrical]

Ubiquity hangs (cursor spins) when trying to install mythubuntu from a live USB session.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.17.10
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CasperVersion: 1.339
CurrentDesktop: XFCE
Date: Sat Mar 29 14:14:01 2014
InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/mythbuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Mythbuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ventrical 1720 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=f7994622-276a-4e9e-a854-f0fd85e28ffc
InstallationDate: Installed on 2014-03-29 (5 days ago)
InstallationMedia: Mythbuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=8401439e-f4c5-4c1f-8022-e1b21622506d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-19-generic N/A
 linux-backports-modules-3.13.0-19-generic N/A
 linux-firmware 1.126
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty
Uname: Linux 3.13.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mythtv plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 08/07/2008
dmi.bios.vendor: Intel Corp.
dmi.bios.version: JOQ3510J.86A.0942.2008.0807.1958
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DQ35JO
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD82085-803
dmi.chassis.type: 3
dmi.chassis.vendor: Seanix Technology Inc.
dmi.modalias: dmi:bvnIntelCorp.:bvrJOQ3510J.86A.0942.2008.0807.1958:bd08/07/2008:svnSeanixTechnologyInc.:pn:pvr:rvnIntelCorporation:rnDQ35JO:rvrAAD82085-803:cvnSeanixTechnologyInc.:ct3:cvr:
dmi.sys.vendor: Seanix Technology Inc.

[Brian Murray (brian-murray)]

Looks like a kernel issue:

Mar 29 14:10:05 mythbuntu kernel: [ 66.096048] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
Mar 29 14:10:05 mythbuntu kernel: [ 66.096055] mei_me 0000:00:03.0: unexpected reset: dev_state = ENABLED
Mar 29 14:10:11 mythbuntu kernel: [ 72.108031] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
Mar 29 14:10:11 mythbuntu kernel: [ 72.108038] mei_me 0000:00:03.0: unexpected reset: dev_state = ENABLED
Mar 29 14:10:17 mythbuntu kernel: [ 78.120065] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
Mar 29 14:10:17 mythbuntu kernel: [ 78.120072] mei_me 0000:00:03.0: unexpected reset: dev_state = ENABLED

[Brian Murray (brian-murray)]

Does this happen with Ubuntu 13.10?

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1299473

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[sudodus (nio-wiklund)]

I have this bug too: I get the spinning wheel forever instead of the windows of the installer.

[sudodus (nio-wiklund)]

Maybe the automatically collected data in Bug #1300645 helps you solving the problem. (I was prompted into a new bug report.)

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1299473

[ventrical (dale-f-beaudoin)]

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[ventrical (dale-f-beaudoin)]

After updating daily .iso, bug is still there.

00:00.0 Host bridge: Intel Corporation 82Q35 Express DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82Q35 Express Integrated Graphics Controller (rev 02)
00:02.1 Display controller: Intel Corporation 82Q35 Express Integrated Graphics Controller (rev 02)
00:03.0 Communication controller: Intel Corporation 82Q35 Express MEI Controller (rev 02)
00:19.0 Ethernet controller: Intel Corporation 82566DM-2 Gigabit Network Connection (rev 02)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 02)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IO (ICH9DO) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode] (rev 02)
03:00.0 IDE interface: Marvell Technology Group Ltd. 88SE6101/6102 single-port PATA133 interface (rev b2)
06:03.0 FireWire (IEEE 1394): LSI Corporation FW322/323 [TrueFire] 1394a Controller (rev 70)
mythbuntu@mythbuntu:~$