Ubuntu GNOME Saucy -> Trusty upgrade ends in a black screen

Bug #1271082 reported by Erick Brunzell
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
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Bug Description

Just testing Ubuntu GNOME upgrades via "update-manager -d -c" and all seemed to go fairly well but when I'd expect to be asked to remove packages I got a black screen with a blinking cursor. I finally did a hard reset and all seems well but I see this at the end of the main.log:

2014-01-21 02:21:50,046 DEBUG plugins for condition 'PostCleanup' are '[]'
2014-01-21 02:21:50,047 DEBUG plugins for condition 'trustyPostCleanup' are '[]'
2014-01-21 02:21:50,047 DEBUG plugins for condition 'from_saucyPostCleanup' are '[]'
2014-01-21 02:21:50,048 DEBUG quirks: running PostCleanup
2014-01-21 02:21:50,048 DEBUG running Quirks.PostCleanup
2014-01-21 02:21:50,048 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
2014-01-21 02:21:50,067 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory))
2014-01-21 02:21:50,986 DEBUG enabling apt cron job

I suspect the entire log is attached.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.209
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.13.1-0ubuntu1
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: GNOME
Date: Tue Jan 21 02:37:06 2014
InstallationDate: Installed on 2013-11-25 (56 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release i386 (20131015)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2014-01-21 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
Erick Brunzell (lbsolost) wrote :
Revision history for this message
Erick Brunzell (lbsolost) wrote :

It does appear that all of the desired logs are attached, but I also need to rinse and repeat to be sure this wasn't just a fluke.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1271082

tags: added: iso-testing
Revision history for this message
Erick Brunzell (lbsolost) wrote :

I have not been able to reproduce this but I'll leave it open for a while and see what happens.

Revision history for this message
Brian Murray (brian-murray) wrote :

This may have had something to do with it:

2014-01-21 01:06:20,610 DEBUG need_server_mode(): can not find a desktop meta package or key deps, running in server mode
2014-01-21 01:06:33,120 DEBUG Running KeepInstalledSection rules

Revision history for this message
Erick Brunzell (lbsolost) wrote :

@ Brian,

That install had been heavily modified, most specifically adding 'gnome-session-flashback' and switching to 'lightdm' from 'gdm'. And the upgrade actually turned out OK other than having to perform a hard reset and running "apt-get -f install" to see what needed to be removed.

I'm almost tempted to call this invalid, but at the very least it should be a low priority .......... or maybe marked to expire if no one confirms????

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