ubiquity crashed during ARM image install on Panda board

Bug #1152942 reported by Carla Sella
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Ubiquity crashed during Install (entire disk) on Panda board.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.13.13
ProcVersionSignature: Ubuntu 3.5.0-218.26-omap4 3.5.7.2
Uname: Linux 3.5.0-218-omap4 armv7l
ApportVersion: 2.9.1-0ubuntu1
Architecture: armhf
CasperVersion: 1.330
Date: Sat Mar 9 14:23:25 2013
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha armhf+omap4 (20130308)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=it_IT.UTF-8
 TERM=linux
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :
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Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1152942

tags: added: iso-testing
Revision history for this message
Carla Sella (carla-sella) wrote :
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Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Mar 9 13:20:03 ubuntu /plugininstall.py: Traceback (most recent call last):
Mar 9 13:20:03 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1775, in <module>
Mar 9 13:20:03 ubuntu /plugininstall.py: install.run()
Mar 9 13:20:03 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Mar 9 13:20:03 ubuntu /plugininstall.py: func(self)
Mar 9 13:20:03 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 204, in run
Mar 9 13:20:03 ubuntu /plugininstall.py: self.configure_plugins()
Mar 9 13:20:03 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 575, in configure_plugins
Mar 9 13:20:03 ubuntu /plugininstall.py: self.run_plugin(plugin)
Mar 9 13:20:03 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 552, in run_plugin
Mar 9 13:20:03 ubuntu /plugininstall.py: "Plugin %s failed with code %s" % (plugin.NAME, ret))
Mar 9 13:20:03 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: Plugin usersetup failed with code 126
Mar 9 13:20:03 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Brian Murray (brian-murray) wrote :

The log immediately starts off with some hardware errors in it:

Jan 1 00:00:42 ubuntu rsyslogd-2039: Could not open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]
Jan 1 00:00:42 ubuntu kernel: [ 27.796539] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 1 00:00:42 ubuntu kernel: [ 27.796539] sd 1:0:0:0: [sda]
Jan 1 00:00:42 ubuntu kernel: [ 27.796539] Sense Key : Illegal Request [current]
Jan 1 00:00:42 ubuntu kernel: [ 27.796539] Info fld=0x0
Jan 1 00:00:42 ubuntu kernel: [ 27.796569] sd 1:0:0:0: [sda]
Jan 1 00:00:42 ubuntu kernel: [ 27.796569] Add. Sense: Invalid command operation code
Jan 1 00:00:42 ubuntu kernel: [ 27.796569] sd 1:0:0:0: [sda] CDB:
Jan 1 00:00:42 ubuntu kernel: [ 27.796569] Read(6): 08 07 a0 80 08 00
Jan 1 00:00:42 ubuntu kernel: [ 27.796600] end_request: critical target error, dev sda, sector 499840

I would check the cables to /dev/sda or ensure that the hardware is not failing. Thanks!

Changed in ubiquity (Ubuntu):
importance: High → Medium
Revision history for this message
Carla Sella (carla-sella) wrote :

@Brian:
Yes you were right, probably it was a problem with my SD Card.
I changed it with a new one and the installation went fine, no crahes.
Thanks.

Changed in ubiquity (Ubuntu):
status: New → Invalid
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