every launch, printer settings resets to default

Bug #1094561 reported by Fabio Marconi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
LibreOffice
Invalid
Medium
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Release of Ubuntu: 13.04
Package Version: Installed: 1:3.6.2~rc2-0ubuntu6
Expected Results: the printer settings are remembered
Actual Results: the printer settings are restored to default when it is started

Hallo

TESTCASE:

-Start writer or calc ecc.
-Type something
-From menu File select Print - Properties - Device
-Set 'Print Quality' to 'Fast Economy' or whatever different from 'Standard'
-Do the same with others settings.
-Close all and Calc too and restart it
-From File menu do the same as above and you can see all you have set reverted to default

Thanks
Fabio

ProblemType: BugDistroRelease: Ubuntu 13.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 3.7.0-7.15-generic 3.7.0
Uname: Linux 3.7.0-7-generic x86_64
ApportVersion: 2.7-0ubuntu2
Architecture: amd64
Date: Sat Dec 29 22:58:31 2012
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-10-12 (78 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20121011)MarkForUpload: TrueSourcePackage: libreoffice
UpgradeStatus: Upgraded to raring on 2012-10-13 (77 days ago)

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1094561

tags: added: iso-testing
Revision history for this message
In , Fabio Marconi (fabiomarconi) wrote :

Release of Ubuntu: 13.04
Package Version: Installed: 1:3.6.2~rc2-0ubuntu6
Expected Results: the printer settings are remembered
Actual Results: the printer settings are restored to default when it is started

Hallo

TESTCASE:

-Start writer or calc ecc.
-Type something
-From menu File select Print - Properties - Device
-Set 'Print Quality' to something different from 'Standard'
-Do the same with others settings.
-Close all and Calc too and restart it
-From File menu do the same as above and you can see all you have set reverted to default

Thanks
Fabio

Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → New
Revision history for this message
penalvch (penalvch) wrote :

Fabio Marconi, setting default print options is documented in https://help.libreoffice.org/Common/Print_3 .

Changed in libreoffice (Ubuntu):
status: New → Invalid
Revision history for this message
In , penalvch (penalvch) wrote :

Fabio Marconi, setting default print options is documented in https://help.libreoffice.org/Common/Print_3 .

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hallo Christopher.
Sorry i don't explain well.
I rewrite the testcase to reproduce the bug.

description: updated
Changed in libreoffice (Ubuntu):
status: Invalid → New
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

The settings changed in the way I use are remembered by Gedit but not by L.O., also in the way suggested by the help page I've got only few controls.
Thanks
Fabio

Revision history for this message
In , Fabio Marconi (fabiomarconi) wrote :

The settings changed in the way I use are remembered by Gedit but not by L.O., also in the way suggested by the help page I've got only few controls.
I dunno if the printer settings page that appear is from cups or L.O., but in every case is a fault in L.O. not remembering it's settings
Thanks
Fabio

Revision history for this message
penalvch (penalvch) wrote :

Fabio Marconi, printer device specific default preferences are set by the package system-config-printer.

Changed in libreoffice (Ubuntu):
status: New → Invalid
Revision history for this message
In , penalvch (penalvch) wrote :

Fabio Marconi, printer device specific default preferences are set by the package system-config-printer.

Revision history for this message
In , Fabio Marconi (fabiomarconi) wrote :

Created attachment 72305
this is the window i'm talking about

Revision history for this message
In , Fabio Marconi (fabiomarconi) wrote :

Ok, great suggestion.
The 'printer settings' window of L.O. cannot change the settings of system-config-printers, so everytime it is launched takes the value from system-config-printers, but in contrast to what it show, it cannot modify these settings.
Imho this is a bug, Gedit works right, it change the default settings (system-config-printers) then when it complete it's work, it resert to default (if it is the way, or it simply override the system-config-printer printing directly as it need), i'm not expert.
Hope this time I explain better.

Revision history for this message
In , Fabio Marconi (fabiomarconi) wrote :

uhm, L.O. can change the settings, but it don't remember for the next restart

Revision history for this message
In , Fabio Marconi (fabiomarconi) wrote :

so everytime i've to set it to fast economy

Revision history for this message
In , penalvch (penalvch) wrote :

Regarding your Description https://bugs.freedesktop.org/show_bug.cgi?id=58870#c0 , this was already addressed in https://bugs.freedesktop.org/show_bug.cgi?id=58870#c1 and https://bugs.freedesktop.org/show_bug.cgi?id=58870#c3 . Please do not scope creep your Description with additional comments. Instead, please file a new report precisely defining the issue you are encountering in the Description.

Revision history for this message
In , penalvch (penalvch) wrote :

Fabio Marconi, as well, 3.6.2 is not a supported release as per https://wiki.documentfoundation.org/ReleasePlan#3.6_release . In your new report, please ensure you are testing for the issue in a supported release.

Changed in df-libreoffice:
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.